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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 10,863 reviews
  • Rated 5 out of 5 stars

    Works on cox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues, but eventually got it to work on cox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great with Orbi router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem available. Very satisfied works great with the Orbi router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surf! It does! Arris products work extremely well!

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 3 out of 5 stars

    Arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well. There is some lag issues but overall it does what it is intended to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with the router or the wi fi set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously increased my download speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem provided much better range throughout the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an alternative to the modem/router given to me by the cable company and have had no problems in a two story house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not anything flashy but works as expected which is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for eliminating extra cost incurred by rentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me from having to pay Comcast to rent their modem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed bad other got fried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this on an emergency basis cus our last one got fried in an thunderstorm it works great has a great range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already reviewed and posted on your site

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please give me my points for reviewing this--my review is already there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but I ended up giving it out to my relative.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dump your cable modem, grab this, then ad Google wifi for coverage!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were renting from the cable company now we save that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router does an excellent job of streaming media throughout my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was interested in the 6183 originally, but I'm glad I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best Modem I’ve ever purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem! It’s super fast and was so easy to hook up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wifi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product for the money, tends to fall over alot but other than that its pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with this product and would recommend this to all

    I would recommend this to a friend