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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 10,863 reviews
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technology out of this world and i would recommend it to any one

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Great for our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for our needs in our home, would recommend buying this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, reliable DOCSIS 3.0 capable modem. High throughput capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ditched the cable rental with this modem no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works really well with our home computer system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works as promised. The through-put is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best modem for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smoothed out the network...repeat, all I needed to smooth out the network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow its amazing how well it makes our internet work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Hard to get online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 4 onsite technicians to get this modem to work. After the setup, it worked well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High Speed , Here I come !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my Internet speed with Cox & love the no Buffering now :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and does exactly what is needed. Amazing price also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cable modem and lives up to its specification . No frills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, With great range I would recommend this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with Grande cable service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this unit instead of renting one from Grande Cable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is ideal for gaming and video streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 of these modems on our very large property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this is the best home modem that you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solved all my problems to my internet conection. great modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgraded to allow for faster speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, allowed our bandwidth to increase and its been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Occasionally hangs up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs best from a 12V battery, as the wall wart is low enough in output to occasionally glitch the ASIC.

    I would recommend this to a friend