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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 10,863 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works with optimum internet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with optimum internet only and I am getting similar if not better speeds than optimum modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a very efficient modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased and would highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works well. Good price. High quality.ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better then renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had lots of issues seting up at first. However once i registered it with my provider setup was simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good except the motion follow feature, therefore the 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT fit my needs and saved me money by not renting from the cable company.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serving purpose. My problem is more than likely service provider related

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works pretty good with Ethernet and WiFi. I

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. Had some glitches but not sure if it was modem or service provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It's taking 20 min time to initiate in the beginning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay cable CO for modem rent. Just buy one.!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my internet issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet keeps dropping in/out and resetting due to my smart house with multiple wireless devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem out there if you have comcast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work better than other modems. Not that easy to set up, but then most of them are difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem, with its sleek and thin design is perfect for use in a small or large space. It works much better than the modem our cable company wanted us to use and is great on price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front panel LEDs are too bright, they are distracting in a darkened room. But, works well otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took a bit of work to get Cox and the modem to tal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to spend some time with Cox Internet support to get it on the network but t it works great now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem in this price range, by far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem! Quality product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem! Very pleased with its capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this product and be able to own it

    I would recommend this to a friend