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$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 10,863 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Review (minimum required characters: 50) Review

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Didn't work with my set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good price, but didn't work with charter and orbi..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works ok for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace leased modem from time warner,recommended by sales rap, can't tell any difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy but dashboard could use some improvements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfing the net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Handles multiple wifi units with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Stable connection speed. Thanks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Choose a Different Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace my existing Spectrum issued modem/router combo. Modem is small, looks nice and is a snap to set up. However, has some latency issues that continuously cause issues with VPN and streaming TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slower than it should be, and difficult to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the good side, the cable co did recognize the modem right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the idea of no longer paying rental fees to Cable company. It’s good product for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 4k TV- oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, still learning all it has. Expect many great memories.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works and set up was easy You demanded 50 words so I will type until I get 50 words in here being foolish get one treated as such am I at 50 words yet?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to split my wifi from my internet connection works well with the new wifi system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well in larger home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see this unit as a satellite type piece of equipment for a room two levels above the main unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is fine for what we are using it for. We have not tried gaming or downloading movies

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worksgreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to be restarted too often for my liking. Would look for something different

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need to be more precise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especifications are not clear on the web.need to be more clear on the comunication on what this can be used.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not run several electronics at a time. Just not as good as my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for xfinity/comcast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem has giving me a better stable service..

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very easy product to change out and upgtrade too

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as I need.. I don't have any real complaints

    I would recommend this to a friend