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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 10,863 reviews
  • Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better to own than to rent from an internet provider

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this modem because my internet provider changed the type of modem required. It has worked perfectly for the entire 13 months it has been installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup,all I had to do was call the cable company and they activated it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this because optimum is a bunch of sucky jerks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for streaming movies

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for streaming movies and my son for playing games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS - SURFboard 32 x 8 DOCSIS 3.0 Cable Modem - White is a great modem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this modem for work and worked great for approx 6 months then it died.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stop renting from Comcast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to stop renting from Comcast! Saves me 120 a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I didn't have to buy this but I did. I could of found it cheaper but was in need.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    workes good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no problems works fine. Even though the power has gone out several times on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast cable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my modem so I dont have to pay a Comcast fee!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one cat5 port, no phone port (fyi).............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great SURFboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this modem and happy I did. A significant improvement over my old modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Better buy two

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to buy two of these. I’ve had them both go out under warranty but it’s a two week turn around. So the second is for use while I wait for repairs. I’m still saving money over renting from my provider.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping my WIFI would improve but I have not seen a significant change

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it has improved our internet. Once we upgrade our router, we should be fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to speed up the home WiFi. So, we had to buy a new one of these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save a few bucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works about the same as the Comcast model without the $10 monthly fee.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem puts out a strong signal. We enjoy having good internet.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Forget paying rent to Xfinity for their modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a very solid modem, with the only issue being when it gets a little hot - it sometimes needs to be rebooted. Other than that - this thing pays for itself in s just a few months compared to paying rent for an Xfinity brand modem.

    I would recommend this to a friend