Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 502 Showing 10,021-10,040 of 10,863 reviews
  • Rated 4 out of 5 stars

    Best modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but, so far is working good, i hope it lasts more than sb6140 did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints really aside from the color choice available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues. Only one slot for one Ethernet output.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definite upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade over my last one. Signal stronger, good overall.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    using for satellite tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    company supplied modem bit the big one so this is a replacement. Not problems so far. This brand was the one recommended by technician.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to recommend to anyone who is looking for this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily to set up. Works well with comcast. Good wifi range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best devices I purchased in the past five years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem should serve my internet connection needs for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job as described.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Price was little higher than I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peasy. A caveman could do it h8mslef. Hook up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing the 3.0 modem And Arris 3.0 helped my day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, had for a few weeks and had no trouble

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great, gives you the speed that you actually suppose to get, so far no problems at all. It also looks pretty fancy too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles signal well. Sleek design and set up. Seems durable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and has a fast connection for the internet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price too high.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the same exact modem from Best Buy 2 years ago and I paid less money then. I expected to pay less for an older model especially when this one was on sale. I needed to buy an older model because the newer model didn't work with my service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked very well but it is a little slow when rebooting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but throws off a lot of light at night.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but throws off a lot of light at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box saves me a monthly payment of $9.95. Best yet

    I would recommend this to a friend