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Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 10,863 reviews
  • Rated 4 out of 5 stars

    Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediate need was filled speedily with the help of an associate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    32 channel modem. To get any better you go up in price by $100+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent modem for bridge mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stable modem for Xfnity service and great trchnical support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good range!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has made my WiFi experience much better with the speeds!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speed and has pushed my network to record efficiency.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is okay. Good price but the internet not strong

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Needed a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because mine was super old and I switched internet providers. This has been very nice and can handle the new speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought i will see more improve from my old one but its ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems with this modem - also saves on the cable bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem but not working for everyone privader.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is good quyand works as it states. I recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help desk did a good job when I called... nice!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh an alright modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it was good for gaming, well, is not good for gaming ping would be high for online gaming ..instead went for Motorola mb8600 so much better altho more expansive

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be much stronger than cable companies unit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Home Network Addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. The device is a well-designed and easy to install feature for the home network specialist or the hobbyist.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good modem. works well with newwave communications

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item instead of renting from my ISP provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem to replace your current cable companies modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up and is working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated five stars but do not like color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has some issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has some issues with the build. Thought that i needed it to hook up my Eero system but luckily my old Surfboard works. Read the model reviews first before you purchase it, mine was returned.

    No, I would not recommend this to a friend