Customer Ratings & Reviews
- Model:
- SB6190
- |
- SKU:
- 4600801
Customer reviews
Rating 4.7 out of 5 stars with 10863 reviews
(10,863 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After hours and hours of trying to set it up and even calling optimum out it didn’t work. Buy netgear!
No, I would not recommend this to a friendRated 3 out of 5 stars
Performs well, but needs more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The modem work great to replace my lease modem, but it lacks a second port to connect the main computer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mine just died.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 6 months of 1 person usage, mine died today. Not good.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesnt Work With Optimum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt work with Optimum. I called and Optimum requested me to buy 16X4 or 8X4 channel instead of 32X4.
No, I would not recommend this to a friendRated 3 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the modem as it was not compatible with my current modem setup. I use a lifeline button.
I would recommend this to a friendRated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good didn’t get the speed expected . It provides same bandwidth as 6141
No, I would not recommend this to a friendRated 1 out of 5 stars
Go with 3.1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work with Cox 50mb service..Old tech. ...bought a 3.1 instead
No, I would not recommend this to a friendRated 1 out of 5 stars
Modem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work at all. I’m not sure what’s wrong or why but didn’t work for me
No, I would not recommend this to a friendRated 1 out of 5 stars
Spectrum are not allowing this unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spectrum didn't allow us to use this unit in business account. They should put it on the box cover.
No, I would not recommend this to a friendRated 1 out of 5 stars
Had to return
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My cable provider informed me that the device was defective so I had to return it
No, I would not recommend this to a friendRated 1 out of 5 stars
Modem just quit.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 months and now my arris modem won’t even turn on. A waist of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
No point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item and then found out we still had to buy another one for our internet service!
I would recommend this to a friendRated 1 out of 5 stars
Did not purhase a surf board!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not purchase a surfboard. Please advise how this became a purchase under my account
No, I would not recommend this to a friendRated 1 out of 5 stars
Modem OR modem+router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be sure you get the right thing! This was the wrong product.
No, I would not recommend this to a friendRated 1 out of 5 stars
just don't buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work, had to return. Don't waste your money.
No, I would not recommend this to a friendRated 1 out of 5 stars
not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sadly this poor product caused more issues than needed, ended up returning it
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected my Internet to be faster, but it actually made it 10x worst. I would not recommend this modern to anyone.
No, I would not recommend this to a friendRated 1 out of 5 stars
It's junk.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The modem stop working after 2 months now can take it back to best buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dies quick
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this modem until it died on me after 5 months of use
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goes out a lot. Not good connection. Need a wifi router with it
No, I would not recommend this to a friend