Customer Ratings & Reviews
- Model:
- SB6190
- |
- SKU:
- 4600801
Customer reviews
Rating 4.7 out of 5 stars with 10863 reviews
(10,863 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just didn’t work at all! We installed it and it wouldn’t work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too many firmware issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple google search online will reveal all the issues this modem has. Stay away!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with optimum Had to buy another one Will return
No, I would not recommend this to a friendRated 1 out of 5 stars
Cannot Handle 1GB SPEEDS
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUT THIS MODEM IF YOU WANT 1GB SPEEDS. BUY THE 3.1 INSTEAD OF 3.0.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not what i needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically asked for a replacement for my xfinity modem. This ain't it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work with cablevision
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told it works with cablevision. This model did not work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Need to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.need to return please help cant get in touch with anyone
No, I would not recommend this to a friendRated 1 out of 5 stars
Xfinity broke it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOA. I don't think it was ever compatible with Comcast.
No, I would not recommend this to a friendRated 1 out of 5 stars
DIDN'T WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOULDN'T "LOCK UP" AS TOLD BY XFINITY. ENDED UP RETURNING IT TO THE STORE.
No, I would not recommend this to a friendRated 1 out of 5 stars
ARRIS - SURFboard DOCSIS 3.0 Cable Modem - White
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ARRIS - SURFboard DOCSIS 3.0 Cable Modem - White -- did not work well at all...
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad One?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.went bad after 2 months. did not purchase warranty
No, I would not recommend this to a friendRated 1 out of 5 stars
This one’s defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slower than my old modem. Maybe defective. Returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did work well with Spectrum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The spectrum technician said it was not a good device
No, I would not recommend this to a friendRated 1 out of 5 stars
Make sure you get a Docsis 3.1 modem for Comcast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get a Docsis 3.1 modem for Comcast. Ok ............
No, I would not recommend this to a friendRated 1 out of 5 stars
Would have internet cut out random times of day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get something else. Dont buy. Newer models out there.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work! Had to rent modem from Spectrum to get wifi! Embarrassing!
No, I would not recommend this to a friendRated 1 out of 5 stars
wont work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this surfboard will not work with Comcast had to return
No, I would not recommend this to a friendRated 1 out of 5 stars
do not notice difference
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tech said this would speed up internet-- no difference
No, I would not recommend this to a friendRated 2 out of 5 stars
Don't Listen to Your Internet Provider
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The woman at Optimum told me over the phone that I could certainly buy my own modem and use that with my Internet. When the guy came to hook it up, he could not get it to work correctly. So I had no other choice but to pay the monthly $10 to rent one from them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This couldn’t handle the basic internet offered....
No, I would not recommend this to a friend