Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$79.00

Customer reviews

Rating 4.7 out of 5 stars with 10863 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 10,863 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great device and affordable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 2 years and not one issue since day one. Affordable and actually works.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blazing Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with TDS Cable internet! Download and Upload speeds are reliable and fast! I have not had any down time and ping is very fast and consistent!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it replace an aging SBG6580 modem. It's fast, stable, and works great with my cable internet service (WOW Cable). What more could anyone ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pricey but worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router if you have 250 plus Mb speed or plan to get so in the future If not might as well save some money and get the mid tier router not top tier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    AFM21

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, during six years of use and never failed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed Elite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than any COX system I would recommend this one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding modem with great customer service. Super fast speed too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    docsis 3.0 modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem was a great choice. i will now save $15 dollars a month, instead of outlandish recurring lease fees. this unit also is a lot more energy efficient, than the rented units. savings plus it has the technology to bring the internet that i need into my home.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Bought it to avoid paying cable company monthly rental fee and it performs great. Salesperson recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Two thumbs up!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not at all well versed in computer stuff so this item was recommended to me. Got it home and set-up was quick and easy. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Model. Took me from getting about 40 MBPS down to 200+ MBPS down with Time Warner. I've always been very happy with Aris Products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and good size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Nice! Working perfect! Quality! Good size

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues. Works much better than the modem that was rented from Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Increased the speed on my internet tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ARRIS - SURFboard Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS - SURFboard Modem is working for us as we had hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and keeps on going does not drop at all!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stable, Fast. Perfect for premium services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome on Cox cable. Bonds 24 DL channels. I get more than 300Mbps DL

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with charter for cable internet service. Get very good speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy installation, reliable modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from an earlier Arris. Better than what cable company offers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Fast as can be

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found that my previous modem was causing a "bottle neck" getting data into my house. Upgraded to this and no issues. Everything was smooth and easy

    I would recommend this to a friend