Customer Ratings & Reviews
- Model:
- SB6190
- |
- SKU:
- 4600801
Customer reviews
Rating 4.7 out of 5 stars with 10863 reviews
(10,863 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.6
Rating 4.6 out of 5 stars
- Setup4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the SURFboard SB6190 modem for its speed and overall performance. Many find it easy to use and set up, and appreciate its price point. While some users reported experiencing lag, others mentioned the modem does not generate excessive heat.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Defective Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After just 3 weeks, we are already experiencing frequent connectivity problems. Very frustrating that after a great deal of difficulty getting it set up, we will already have to replace it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nothing but problems since I bought it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot recommend ARRIS to anyone. Stick with a brand that has been in the game longer.
No, I would not recommend this to a friendRated 1 out of 5 stars
NOT compatible with optimum in NYC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased since it was label that will work with any cable company just to find out I does not (optimum). costumer service from arris is really bad. you don't get any help at all.
No, I would not recommend this to a friend