Customer Ratings & Reviews

I received a notice from my internet provider that my current modem was not sufficiently supporting the level of service I was paying for. Of course, the internet provider wanted me to upgrade and rent from them. I bought this unit. It’s more than I needed, however it offers some future proofing for me. It was super easy to set up. I’m paying for 400Mbps and now get an average of 478. I’m using a Linksys router that I also bought at BestBuy. Very happy with the results!

This item can meet or beat any ISP equipment in performance. Its speed, features and connectivity are of good standard.

The Arris has lasted me throughout the years. It is very fast and I never have any problems from the arris. It has been very reliable so far. This was the second one that I had purchased while having Xfinity as my internet provider.

I upgraded from an older Arris Surfboard modem, and this newer 32x8 Doc Sys 3.1 noticeably improved my online experience . Browser was faster, and response time on Spectrum Web Mail improved, not by much but improved. Down and Up Internet speeds regularly test faster by approximately 17%. I also upgraded my router, and the Arris SB8200 helped my router's efficiency and performance. I recommend upgrading to 32x8, Doc Sys 3.1, if you have an older cable modem, and I recommend the Arris SB8200. It is reliable and stable.

Solid modem for high speed internet connections. Handles my gigabit internet with ease. Small size. Easy to set up.

My old one died after a couple years and had the protection plan walked in and walked out easy peasy with a new model. Works great.

Beat Surfboard out there. Handles high speed with ease with 3.1 DOCSIS

Docsis 3.1 rules, wicked fast, easy setup, works great with Xfinity!

Outstanding modem for the price. Synced up quickly when provisioned. Second one I've owned because someone dropped liquid on the first one.

This SB8200 Modem has been working great with Spectrum. This modem is on Spectrum's approved modem list. Upgraded from a SB6190 which was 10 years old.

After being notified by my ISP that my Docsi 3.0 unit was no longer up to speed, I purchased the Arris surfboard 3.1 unit, which was recommended by the ISP. The authentication process stumbled at the ISP, but with a little help over the telephone, I was up and running in about 40 minutes. It seems to give better speeds, and doesn't need to be rebooted as often as the older modem. When I am streaming entertainment, and the speed is verified, the download data rate is noticeably higher, and the incidence of buffering is significantly lower.

Works excellent with my new hp desktop is very fast and reliable. Easy to installed.

I read reviews that said it ran hot but mine is running cool. Cooler than the less expensive and slower Surfboard this replaced. Right now I'm only at 200 mbps but I the extra channels may have fixed internet connection bogging down during peak times. Whatever, it works, and don't mind the extra expense, as my last modems tend to last a long time. I also have a rental unit and need reliable wifi connection. I also purchased a small usb fan to help keep it cool but really don't think its necessary.

Upgraded from 500 to 800 MBPS internet speed. Old modem was capped at 450 MBPS. This did the trick !! Now consistent at 750-900 MBPS all the time. So far 30 days and still great. Works perfect with Xfinity internet .

I was renting a modem/router from Xfinity for years and watched the price go up and up and up. This unit paid for itself in rental fees within a year and I have not seen any slowdown in speed or performance. Very easy to set up, Plug in and one call to Comcast/Xfinity and I was set.

Simple to install. Works great with Cox service provider.

We have gigabit connectivity through Mediacom (Yuck I know, but we don't have a choice), and the connection is great. We consistently see greater than 800 Mbps and the Internet hasn't dropped at all in the last month. It also has a web enabled panel for checking it's health which is beneficial when your ISP is well, bad. Other than that it's modem, contrary to what your ISP may say (*Cough* Mediacom *Cough*) you don't need a degree in Computer Science to install one of these, it has the installation complexity of plugging in a toaster.

Arris Surf, I had recently purchased it from Best Buy in order to upgrade to a faster speed modem. Installing this awesome modem is/was so easy a child can do it with not 1 but both hands tied in the front (tied in the back won’t be able to do it.) Installation, up and running was completed in 15 minutes. I would 100% recommend this to anyone looking for a faster upgrade. (Check with your ISP for compatibility before purchasing any modem or router.)

Easy to install. Speed testing the the before (230 to 275 Mbps) and after installing the SB8200 (540 to 575 Mbps). It almost double the speed. My secondary TV is connected to the internet via WiFi. Speed on that TV was 125 to 155 before and now is averaging over 250. I'm paying for 250 Mbps cable service.

I’m really Glad I bought this Surfboard very happy with works great easy to setup took me less than 5 minutes Marries your Router with out no problems