Customer Ratings & Reviews

This modem is a rock solid choice for business or home use. I've had exactly zero issues I consistently have speeds that are 20-30% faster than my neighbors who are fed from the same piece of coax. If Arris would have included a MoCA bridge in the unit, it would have been perfect (and have saved me 60), but it's not worth knocking anything off because of it. This modem specialized in getting high speed DOCSIS bits onto your network and it does it very well.

The product works great and is high quality my husband and I are very happy we got it

have one 1gb service and this works flawlessly. it's been running for 6 weeks with out a blip.

I waited a few months to write this review so I could be sure that this modem was reliable. It is. I have been using it for the past 6 months and we have not had any issues with it. The setup was straightforward, and when we have lost the connection with our service provider ( or a power outage), this modem has restarted on its own. And it actually boots up much faster than modems I've had over the past several years.

This one is an upgrade for me. I had my last one for almost 3 years and then it started having issues. I’ve heard monitors may need to be replaced every 1-2 years, so that’s good. So far this one is working well and so easy to set up. I basically plugged it in and it set itself up to my provider. Great speed for my needs and I’m a gamer!

This modem is way better that what I was using. I highly recommend the Docsis 3.1. It’s fast and reliable.

Excellent modem that does exactly what it advertises. I upgraded to a 1gb plan and needed a modem to handle the increased speed and this did it perfectly. Set up was incredibly easy and quick. As someone who has been in IT for over 20 years I highly recommend it.

Overall the product is working as expected. We have xfinity with gig speeds and we get full speed. Only thing that threw me off was the botton light is green, not blue like previous models. Would recommend

Easiest modem setup ever. I plugged it in. It did the rest. Now my internet is fast and reliable.

Up to true speed. I had old modem which couldn't support more than 200mb download. Get this new one and run like a champ so far. Very stable and easy to setup. This can set up on-line using xfinity app.

I needed to upgrade my modem to be able to get the speeds I was paying for from Comcast. I've only purchased Arris and it's a reliable brand.

This modem is fast, and was easy to hook up with my Orbi 4500 router. All I needed to do was unplug old modem and plug this in. It is small and has two ethernet ports - a plus (they both work).

The device works pretty well and was real easy to setup and configure.

Reasonable price. EZ setup. fast speed and reliable.

This is the 2nd time I have purchased this modem. The first one worked great up until the house was struck by lightning. Its very simple to hook up, and the lights on the modem are easy to understand. There is even a blue light indicator to let you know when you are connected at a faster speed. This modem handles my 1g download, 35 mbps upload speeds without any difficulty.

I purchased this to eliminate my monthly Cox rental fee. This is the exact same modem Cox will try to sell you for $35 more than Best Buy. Easy setup and about 30 minutes on the phone with Cox to finally speak with a technical support person who actually knew what they were doing to change my MAC address. Since I've installed the modem not one restart has been needed and my speeds on Gigablast are 900 Mbps "hardwired" consistently.

Changed our life with its reliability for COX internet. We were using COX provided modem for internet and our reliability was awful. I purchased this modem and upgraded to GIG speed and it’s been flawless! Had COX tech use a splitter and now old telephony modem used for fax line and land line. This is a great solution for larger house if internet needs separate router and extensions for wireless access points.

Really works wells and made my internet speed faster (as compared to my 10 year old 1 Gb ARRIS model). I was totally shocked that it would make a difference - went from 150 mbs to 300 mbs download due to the modem.

Works great and recommended by Sparklight cable. Runs a bit warm. But extremely reliable and fast.

I’m currently a Xfinity customer and I’m on their 150 service. I currently use it with a router in a different room and I’m getting constant 165-170+. Basically what I’m saying that you will significantly increase your speed. Downloads, uploads are faster and thus Modem is future proof. DOCSIS 3.1 support is an investment for time to come.