Customer Ratings & Reviews

Once we got this modem set up (just needed a simple call to the Interbet Provider) it went online without any issues! Our intenet comes in faster than ever thanks to this modem!

This modem is awesome!! I can unequivocally say that after owning/replacing multiple Netgear modems over the course a a year. Setup and install was easy and straightforward. Speeds are what I expected and then some. My only wish is that I had purchased this model brand last time I had to return and replace a Netgear product.

This is a great modem. The product itself is easy to hook up, although Comcast gave me trouble trying to do so. I have had no issues with it and don't have to restart all the time like I did with the rental from Comcast. In the long run, don't give your money to Comcast and buy this modem with a separate router.

After a year I decided to return my Xfinity router/modem because arris came out with this outstanding modem combined with a netgear Ax6 router made a great combination. First thing I found was outstanding speeds higher then when using Xfi modem/ router. Running now for almost a month and working well. Very happy with new setup.

Really fast speeds I was able to increase my speed by 2.5x and it was easy to set up and it took about 45 minutes which included contacting the ISP.

Easy to install, a small size, running stable. faster.

Great up from docsis 2.0 from 2005. Speed is great and cable guy said this will be good for years to come. Forget paying the modem rental fee. Call the cable company and they swapped me out on the phone in about 10 min

I have to say the Arris surfboard is awesome. I stream often and has not had any issues. I increased my speed to 400 mpbs through my internet provider and I could not be happier with the Arris modem lightning speed.

works perfect...no issues. It powers our whole house, streaming, zoom meetings etc

This got rid of my $13 a month modem rental fee. Also, 3.1! So if gigabit comes to my area, I'm already ready for it! I've known the name Arris since I was a little kid, always associated the name with Comcast boxes. And it lives up to it! Works perfectly, nice compact and the white color matches my new Google wifi! Perfect combo imo. Thanks!

Xfinity Wi-Fi started having problems after I agreed to have them improve my speed from 200 mbps to 600 mbps. I found out that they required docs is 3.1 to achieve that speed. Many different pieces of equipment in my home started dropping offline. I purchased this modem and everything cleared up.

Finally upgraded my internet to 600mbps down, but my old modem maxed out around 300mbps. Had my previous Surfboard modem for 10 years, hopefully this one lasts just as long. I am reliability seeing speeds above 600mbps with the new modem, easy setup with Xfinity.

Even though this does not include a wifi access point or phone jack, I never used those from the old xfinity modem that I rented from them. This one provides the speed and was very easy to setup and install. I combined this with a gigabit port switch so that I could spread the connections to other access points.

Was easy to connect both cable & power. Takes a few minutes to pull initial firmware from your Cable provider (mine was Comcast). Was easy to get authorized on Comcast's network, getting over 250Mbps. I picked this Cable Modem because it can support up to 1Gbps and does not have a firewall or wireless access point (I already have a AC3200 wireless access point).

Bought this to replace an older SURFboard modem for faster internet. Installation was simple, and called Xfinity to update the modem information and was up and running in 10 minutes. Can't be any more painless.

We've had this modem for about a month and have been very pleased so far. Installation was straightforward and the performance has been great. We have Xfinity internet service and are using this, a Ubiquiti EdgeRouter X, and a wireless access point to create an always-on wired home network with optional WiFi.

This modem is faster than the standard modem you get from Cox or Comcast. Its a plug and play modem i didn’t have to contact the provider to set it up which was nice. Overall, worth the upgraded price.

I had my previous modem from my ISP. It seemed to had worked well and the speed was ok. After doing some research I found this modem and what a difference it has made. I went from downloads speeds of around 70mbsp to almost 180mbsp and I no longer have the monthly charge for the modem from the cable company. It was easy to set-up and I think a great deal!

I recently upgraded to gigabit speeds through my cable provider and needed a DOCSIS 3.1 modem. The SB8200 works perfectly and consistently delivers top speeds. I appreciate the fact that the modem has dual ethernet outputs to support future speed increases. My only gripe is that this modem is not easily available in a black color. Otherwise, highly recommended!

We needed an modem without a router and our choices were limited. We have a mesh system and cable but the lower end modems did not seem as fast nor did they have more than one ethernet output. I chose this one and, though it is far more expensive, I am very happy with the purchase. It's very fast and perfectly serves our needs.