Customer Ratings & Reviews

Well, I purchased this modem to replace my old ARRIS SB6190 which served me faithfully... untill it DIDN'T! I never had any issues with it at all, but one day after a rainy day (in California, of all places) I came home to find it, and the LinkSys AC1750 Router I had connected to it, with all lights blinking! Panicked, I disconnected and reconnected everything, reset the adapters, etc., and got my internet back... but for only 20 minuted at a time! So, I ran my Ethernet cable straight from the modem to my computer... with the SAME results! With the new SB8200, which I find to be a bit pricey, I realized although I pay for 100Mb speeds, I never really got that much with the old SB6190; I was hitting about 60Mbs on average. With THIS new modem and my Router, I hit an average of 110Mbs! (don't tell anyone) All I wanted was what I PAY for. Nothing more, and definitely nothing less! It's only been two days, but I am quite happy with my setup and I hope that it continues to serve my needs!

Needed to replace older Arris DOCSIS 3.0 modem after notice from Comcast it was no longer supported, so decided same brand, only faster was the way to go, a bit of challenge to get Comcast support to change device in their records, not Arris issue, second challenge was getting faster plan from Comcast to take advantage of faster speed of modem, so glad I upgraded, actually Arris support was more helpful than Comcast

good modem, saves me from having to broadcast free xfinity access point.all the bandwidth is mine. hocked this up to google pods and got the gigabit internet from Xfinity. with the whole family work and school from home this baby helps out a lot. perfectly good for the gigabit internet.

ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White is very easy to set up. Used it to connect to Comcast, replacing an older customer owned unit. Fast and reliable.

My 10 year old Surfboard began losing the internet connection so it was time for an upgrade. I decided to go with DOCSIS 3.1 for future compatibility. Since the upgrade, my download and upload speeds have increased greatly and I haven't lost my internet connection. To me it was worth the price of admission.

The best modem out for a Comcast rental replacement. Always getting maximum throughput for gigabit service, Paying for and receiving 940Mbps down and 40Mbps upload with IPV6 /64 CIDR handoff to my router/security appliance Excellent uptimes and never have to power cycle it for performance problems.

Easy to set up. Massively improved the speed of our internet. Our other one was at least 7 years old. Much stronger and compatible with our Eero mesh network

I have no issues, i would highly recommend buying this brand product

Been using SURFboards for years! Even back when Motorola owned the label. Never let me down and this is another great product that saves my parents $15 a month vs. having to lease one from the cable company and it is twice the quality as the one they offer.

I guess it's doing what it's suppose to do. It's connected and my computer is working.

Knocks $13 a month off your comcast bill and you don't have to deal with Their guest network. Also since its DOCSIS 3.1 you will be future proofed for the next few years at least. This will work for comcast gig coax service too. Simple to activate, just call in or go online and add the serial and MAC address and give it a few minuets.

Not a tech person at all - had Best Buy Geek Squad install. No issues at all - great speed - wife and daughter at home for work/school and have no issues at all. Old equipment would fault almost once per day - zero issues since we switched.

Great product! Performs great, compact and easy to use.

This is a great cable modem. It is really easy to set up. It works on DICSIS 3.1 standard that allows higher speeds than 2.1

It may cost a pretty pennies but wow is it fast. Plus it is future proof! I got speeds faster than what I pay for which is rare. I really enjoy this modem. Easy to use and easy and set up. The dual ports on the back are pointless since only one seems to work at a time.

Works great. Easy to set up with app. It is 3.1 which is needed for gig connections. Have had zero problems with it.

I got tired of paying $11 a month to rent a modem from Comcast. I went on their site and found modems that were compatible. This wasn’t the cheapest option but was one of the ones that others had success with and was able to handle faster speeds. I’ve been using it 3 months and it’s been working smoothly with no issues.

Perfect for the application required. It was simple to connect and only rebooted for unrelated siagnostics.

Sped up my internet a bunch. Cheap price. Fast shipping from Best buy.

Solid modem. Able to handle gigabyte speeds easily.