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$200.02

Customer reviews

Rating 4.6 out of 5 stars with 5271 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 5,271 reviews
  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and get using. Small size helps when trying to find a place to put it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My company’s IT department recommended this modem. Easy install. Great longevity with this device as it can handle 10+ GB speed (we’re using 200 MB now). Xfinity rated this modem in the top two for speed. Absolutely no issues and we save money on modem rental from our ISP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade! Completely plug and play once I got it registered with my Internet service. I was up and running and my Internet went from an average of 170 mbps to an average of between 500 and 600 mbps! I’m sorry that I waited so long to upgrade. This was the right decision for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed increase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COX approved modem! replaced outdated old rental and am experiencing an increase in speed. Install was almost plug and play, customer support was easy to get a hold of and small issue with getting wireless modem and switch to get online. No issues a month in and happy with purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast modem - easy setup. Even if you don’t need the speed of this unit today, consider “future-proofing” your purchase. I had to buy a new modem because Xfinity no longer supported the mid-grade model I bought 3 years ago. Technology moves quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST Modem!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for 1GBPS Internet - No issues - No reboots - It's always fast and flawless - Using WOW! cable in Columbus, OH. Perfect option if you don't want to pay them $10 monthly to rent a modem. I'd recommend this one as it's future-proofed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed for our set up and grateful that it works fast and connects. It’s easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are debating on not spending the extra ten bucks on the netgear modem, think twice and just get the arris model. I had to return my netgear modem after it didn't work. I even asked a best buy representative and they said they have never seen an arris come back but have seen several netgear models be returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Reliable, Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck for gigabit speeds. With the help of ISP was able to setup in a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched my wifi provider and decided to buy my own router and modem. Went with the Surf and it’s been nothing but great so far. Easy set up and is able to handle speeds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although quite pricey for what I need, I like the ability to scale up my ISP service. I had Arris modems in the past and they performed well. This modem has performed well over the past few months and has been really easy to tie into my ISP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace the standard modem Comcast gives you. From a computer gaming perspective there is definitely a difference in performance. Decreases laggy moments that Comcast internet is well known for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is as fast as it’s rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked up the modem to a wireless gaming router capable up using the 10 gig rating. Needless to say my son was extremely happy. He is no longer having having a lag problem using his xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great device. So far doing what it was brought for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and it worked as expected right out of the box. An easy call to Xfinity and I was back in business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid router, this is the second one we have bought from Arris after a power surge killed the first one. Very reliable and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Xfinity and Google Wifi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest Modem I have had. Swapping to this made the best use of my Xfinity internet. Actually allowing me to reach the top speeds with my highest package. There are definitely better modems but for this price and how insanely well it performs its perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Motorola / Arris modems for the last 20 years or so. These modems are very reliable and easy to hook up. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my outdated router. It is very reasonably priced. I was able to activate it on Xfinity (fairly easily, using the Xfinity app. Blisteringly fast. Very happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up with activation by our internet provider only the slowest point of the process. So far good upload and download speeds

    I would recommend this to a friend