Customer Ratings & Reviews

I needed a new cable modem since my ISP started charging a rental fee for a ancient modem. With this modem I was able to upgrade my service to 600 Mb and it works peerfectly. Other reviews said it ran very hot but I haven't noticed that at all.

plug and play (with a phone call to you internet supplier) and your ready to go. Up to 10gbps allowed so I want need to upgrade for a long time. Once it was set up I was ready to connect it to my router. Easy 1.2.3. Installment.

I'm on Xfinity network and this leveraged my gigabyte internet well. Held a solid connection when there were no Xfinity issues. Small form factor but solid.

The Arris SurfBorad 32X 8 DOCSIS 3.1 Cable model is a great product. It was easy to install and will allow me to receive more download speed across all devices without experiencing a drop in performance.

This modem actually gives the proper speeds we are paying for, unlike the rental modem that spectrum provided. Installation was really easy, but remember to register if from your phone that is not connected to your wifi.

I had a older one for about 6 years and didn't have any problems with it... it still works but it's old and can't handle the faster speeds...so I upgraded to this one and it was easy to setup and use.

I read all the reviews about different modems and I've been with Arris for the last 8+yrs. This modern does not lose connection, the speed is unbelievable. I haven't had to reset this at all and I've had this modem for about 1 month now.

Great router. Did not see any connectivity issues. Would recommended if you need 500+ mbps speeds

Brought this modem to best suite my EERO PRO system. It's fantastic no glitches at all. No connectivity problems with Spectrum. It's fantastic when electronics just work without problems. This products WORKS

I upgraded my internet plan and had to upgrade my modem to reach the new speeds. I've had absolutely no issues with this modem in the one year of using it. Very highly recommended!

 Performs better than my old one and much cheaper than renting one from Xfinity

Very easy to set up and works great. Sure beats renting one from Comcast for $15/month, it's a no brainer. Also, the salesman was great and made sure I was getting what I needed.

One of the best modems you can get would definitely recommend

FIRST.... do yourself a favor and buy a new modem every 3 - 4 years. I have always had an Arris modem, but never knew I had to upgrade. While doing some reasearch on why my internet keeps dropping I found out that my older modem (4 years old) was out of date and wasnt accepting updates to the software. Turns out, you need to update your modem every 3-4 years based off the updates in internet connectivity. Now my internet is WICKED fast with my Eero mesh wifi! Second.... this brand is amazing. I have always had an Arris Surfboard Modem, and I would highly recommend them.

What more could one ask for? It's been chugging along reliably and pumping out gigabit speeds from my provider. It was bought specifically to ensure compatibility with gig service plans and has not let me down.

Reliable and easy to install/troubleshoot The ARRIS SURFboard SB8200 is a work horse!

It does its job (very well). Gives me full speed provided by my ISP plan (600 Mbps). I use it along with a Nest Router and a few access points for a mesh network. Easy setup.

Excellent modem. Eliminated all my connectivity issues. I incorporate a separate router and they work very well together. So glad I finally broke down and replaced my old modem.

Easy and quick setup. Works perfectly with Nighthawk Mesh Wi-Fi System. Very happy with this purchase.

Purchased this because Cox was upgrading their service. I already had an Arris Surfboard so I just upgraded to a recommended model. I like the small size. Works well... so far, no issues.