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Customer Ratings & Reviews

$221.21

Customer reviews

Rating 4.6 out of 5 stars with 5293 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 5,293 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modeum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very happy with this Modeum. Very well worth the cost. So far, no issues, easy set up, a great price point an solved my previous Modeum issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extras required to connect modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little disappointing in the box there is no etherent cable or coax cable for connection. 1 note even though there is dual etherent ports unless you run in LAG mode the unit can only assign 1 IP address

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years in and no issues. Consistent and reliable no issues

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wi-Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh! My wi-fi is so much faster! Thank you so much for all of your help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded with this modem, so far so good. Works well with Spectrum, haven't had any issues. And it is easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Keeps on ticking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps on ticking. I haven't had to reset it yet and it has been about 4 months. Fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! Have had no issues with this product and am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem, 2 LAN, super fast, good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LAN output plugs, Feels twice as fast as my previous, and with DOCSIS 3.1, as fast as my ISP can send. So, I'm super happy with this $170 price point for this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with Comcast internet so I didn’t need to rent the box every month.. I love it and have no problems with it, it was easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great. Easy to install and setup

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I was planning on upgrading to 1 gig internet but did not so a little overkill but was time to replace the prior modem anyway

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet service so I decided to upgraded my modem to get the best out of my service that I am paying every months. This modem actually gave me a smooth, faster and better internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem is more than I expected. the old crashed as too much was expected of it. this one handles all of our needs with out any problems runs cool, and we have no problems with it. exceptional pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable connectivity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this rather than continuing to pay rent for a cable modem and has been super reliable from the beginning. Well on it's way to paying for itself as of this review.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great dedicated modem for gig speed internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy and along with my Netgear Nighthawk router I was able to double the speeds I was getting with the rented Modem/Router combo from Comcast. It costs more, but you pay for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the ARRIS surfboards for my last 4 wireless modems over the years. The ease of set up is amazing as well as the added speeds that were delivered from upgrading to this 3.1.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Way better than a rental

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our Comcast provided modem with this. It pays for itself after 10 months and also had higher throughput speeds than our Comcast modem/router combo. Way better

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster & stronger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick, quality modem replacement. Ordered on BB website for same day pickup. Glad we went w aaris surf. It's faster and much improved. Thx A

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old modem was having problems after 5 years so got a new one this one has plenty of broad band potential for faster internet that’s coming. Work great out of box once my provider set up on their end.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I'm glad I got this modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is working well. The best part is that it was easy to install. The tommy l young man that helped me was very knowledgeable.

    I would recommend this to a friend