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Customer Ratings & Reviews

$221.21

Customer reviews

Rating 4.6 out of 5 stars with 5293 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 5,293 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem with Spectrum (Southern California)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug (activate) and play. Very easy to install. I currently pay for 400mb/s with Spectrum SoCal and burst anywhere from 450/475mb/s. Hardware stays nice and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Never had faster speeds with Cox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut your bill raise your speeds this modem will make all your speed test dreams come true.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Worked great right out of the box. Easy to set up. Had to call cable company to activate. It was not on their list but works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still trying to get a hang of it. We havent really got the full flow it. But so far so good. We have it connected to our Netgear Nighthwak. We are still trying to figure the system out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great status lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was a breeze to install! The front panel indicator lights allow for very easy check on status, making it especially convenient to view the blue light.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works great. Fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picked up after a day with Comcast. Only concern might be not getting the gig upload speed I used to get with the DOCSIS 3.0. Paying Gigabit speed with Comcast and download speed is crazy fast. Seems to be working fine and have not noticed any heating issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem but Pricey

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem that's compatible with Comcast, but it's a bit pricey! I'm getting speeds of 600 mbps and this can handle even faster than that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy upgrade for Gig Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a 3.1 modem is a good future proofing upgrade or current upgrade to make sure gigabit internet works well for you. I trust Surfboards and this is my third one. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AFM21

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to activate and works great with Comcast’s high speed internet network

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gigabit must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have gigabit speed, get this modem! Supports docsis 3.1 and previous models overheat when speeds are over 400 megs. No worries anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was easy to set up. Just plug and play with Comcast. Just make sure you have your account user name and password. Once its synced it takes about 30 minutes to hit all the gateways.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's good and fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros. It's good and fast. Cons. It's too light weight once it fell you're done with this device. Made sure to put it in a safe place as the material is not much reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Save some money and buy your own equipment. This way, when something happens to your modem, you can go exchange it (with the geek squad warranty) and be back up amd running in a day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of the Cox one because it was holding back a lot of potential. paired it with a Google nest and I love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this modem a couple of months. We were having problems with our old one losing signal. We upgraded and have not been disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last one was fried by JEA so purchased an upgraded model. Easy to install and works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old modem got fried by lightning, so we had to buy a new one. This modem is a lot faster than our old one. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Doo's what it's spose doo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Only complaint is that I can no longer access the modem webpage using the 192.168 address. You have to physically plug a computer into the Ethernet port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than Cable Company Rental

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of renting a modem monthly from Xfinity, purchasing this although an upfront cost was well worth it. DOCSIS 3.1 is recommended to be forward looking too for longevity of device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. It has helped me to connect several computers and devices at the same time without any problems.

    I would recommend this to a friend