Customer Ratings & Reviews

Works as advertised with no problems. Always love ordering from Best Buy!

This is a reliable and fast modem which is working with majority of cable internet companies

This modem was incredibly easy to set up and has worked flawlessly from the beginning. I highly recommend this modem as an option for anyone looking to upgrade their internet speeds.

Nice modem. Better than the stock spectrum modem, but not by too much. I will keep this for a back up. I went with the S33 for my main modem.

Outstanding Modem. Works GREAT. Had a previous SURFboard modem. Got this one because my required Mbps changed.

Works like a modem should with great speed. So far, So Good.

Easy to set up with quick call to ISP. Instantly increased my speed on both LAN and WiFi by 10-15%. Great product and I am sure will last a long time.

So far so good on this modem. Easy setup once Comcast did their thing. Would recommend for anyone with no phone service…simple, easy modem.

Had for couple months and no complaints. Easy to install and set up. Good customer support even though issue turned out to be with my router.

Absolutely love not having to pay Mediacom an extra 10 bucks and my speeds increased by 10% over the one supplied by Mediacom!

If all you care about is achieving fast internet speeds, this is great! Heartily recommend, have had no problems achieving the speed I expect from my service. This device has some caveats, however. The pages used for administrative tasks are quite slow. Logging in to the device takes about 10 seconds. Page loads usually take a few seconds. The event log is the worst. It can take up to 30 seconds to load, even when empty. Also, unlike older SURFboards, it does not allow for a remote device reboot via the administration page.

Owned for less than a month, but working well enough. Very slow to boot/establish the connection.

Good Product at a Great Price Quick Delivery and Easy ordering on BB App

Took me about five minutes to set up. A few more to apply the latest firmware. Then it has been rock solid ever since. Excellent throughput for my gigabit service.

I purchased this to avoid the monthly rental fees from my ISP. This was definitely worth the price as it has already paid for itself in the year that I have owned it. No issues with the modem, does exactly what I purchased it for.

Easy connectivity. Never fails and easy to reach customer service.

Not sure what Cox does to their modem router combos but this helped increase my speeds just by hooking it up. I am so happy to get rid of thier crap.

Needed to crank up my internet speed works great!!

Works perfect for my home. No more modem payments for this guy.

Perfectly fine product, Best Buy is one of the few companies left that are consistent with delivering quality products!