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Customer Ratings & Reviews

$221.21

Customer reviews

Rating 4.6 out of 5 stars with 5293 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,293 reviews
  • Rated 5 out of 5 stars

    Saves money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that saves money over renting equipment from internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Internet Speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced ISP's cable modem with this and our overall speed has increased. Family of four with two adults working at home and it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Arris/Surfboard modems for many years. Never disappointed. They hit their specs are easy to use. This one is just as reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Comcast Xfinity and it’s fast as described. Comcast tried to downplay the ability of 3.1 modems versus their rentals. Don’t believe them. This one works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want to rent a router from cox cable. I did my research and I ended up buying this router. It’s an amazing product, I am extremely happy with it and have not had any issues at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this item what so ever. Small and can fit anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    got this as a replacement for a DOCSIS 3.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cox sped up the internet so I needed a new modem. this one was the one I got to replace it with. So far so good. Modem works awesome. I'm getting all the speed I am paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast 3.1 modem, I combined this with an eero router system and stopped the cable company rental charges, also seems to give us good wi-fi coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good solid cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this modem as it was touting speeds up to 10GBPS but after purchase I found out that is a "future" feature this modem is "capable" of but not currently set. So the extra ethernet port on the unit is really not useful for now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast suggested a faster Modem. I was able determine the unit needed and Best Buy carried this item. Easy to install and make connections with Comcast help. Seems faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the other one I had! Works great, perfect for us!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Functioning as intended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy it to upgrade to 500 mbps with Cox. It works well, no disconnect issues. Speed works as advertised. I recommend sticking with ARRIS with Cox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arris cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid performer. Had to replace my ISP modem and get rid of the monthly rental fee. This works great with Comcast. Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works like a Charm!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Speeds are great! No maintenance. Set it and forget it:). Why lease from the cable company when you can have your own?

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Replaced Older SB6141

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace older Arris SB6141 to take advantage of newer tech. No problems or issues, setup was quick working with Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem—excellent throughput very compatible with cable providers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Reliable and solved a lot of my network problems. A little pricey but well worth it. Go for the best modem on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must have for a GB connection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to a GB connection with Comcast and this is a must have - works well, super fast connection and no dropping out. Much less cost then paying Comcast for one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    really clean looking in white!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really clean looking in white! Easy peasy, lemon squeezy set up. Plug in the cables as directed, sit back and it connects to the Comcast/xFinity megatron system!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and dependable

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is fast and dependable without any hiccups. This modem was also recommended by Cox as of Oct 2019.

    I would recommend this to a friend