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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5293 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 5,293 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I have no problem connecting to the internet, I assume its doing the job just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Cox Gigablast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cox gigablast requires a DOCSIS 3.1 cable modem and this one works great. Ive had the 3.0 previously and never had issues with it. So far, I can say the same about this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s good.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and really never had any issues. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Unlimited speed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my internet speed and the provided router wasn't allowing me to achieve it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris DOCSIS 3.1 modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an Arris DOCSIS 3.0 to a 3.1. Easy setup, automatic software updates at startup. Right away wd wdnt from 150Mbps to over 500Mbps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new cable modem and this is the same one cox cable recommends and uses so we had no worries buying it. Great modem. Great price. Great curb side pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    decent modem, decent price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a one person household this modem works well. I'd recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Jus connected and forgot about your connection issues. Solid download and upload speed. Totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pastor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to upgrade to 1 GB. works great!!! I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It felt like when we outgrew dailup!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Netgear C3700 (DOCSIS 3.0 - 8 DS 4) modem/router. The improvement, without even upgrading my internet service, is extraordinary.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as desired. Plugged in and running. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a cox supplied modem router combination with this unit and a eero mesh system. Best decision I have ever made. Coverage and speed is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a netgear, actually 2... but went back to the Arris SURFboard and has been way more stable with no issues. Always a solid modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No complaints regarding it's performance.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. Although it's small and light weight. Very easy to tip over. No stand. Lots better than renting one from my internet provider. I gave it a 4 star rating due to it not having a stand and being so easy to tip over.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and works awesome with my rooter and internet works good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, low latency, great upload and download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surfboard Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Surfboard works great and our connection speed is definitely faster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DOCSIS 3.1 is the new standard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to get the speed I was paying for with Comcast, I needed to upgrade to a DOCSIS 3.1 modem. I've used Arris modems for years and they never disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Future proof modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 3.0 modem before and I replaced it with this 3.1 and I get my full speed with this because it has 32 lanes downstream which is the best you can get right now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stupid easy. Plug and go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stupid easy. Had the netgear and "downgraded" to this modem after a year of fighting with an overcomplicated system of netgear routers and modems.

    I would recommend this to a friend