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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5294 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 5,294 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It worked first try after hook-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. The modem worked easily after hooking it up. It worked with Xfinity. Nice design and small case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is doing what it’s supposed to do. Very easy setup as well the time it took to connect. Very easy for beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WOW modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a Modem for my WOW internet connection that would handle the GB connection it has worked flawless so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Fast and easy setup. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work says advertised

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install no magic here I'm sure I will have to get the next iteration when it occurs but this worked very well and continues to work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great money savings!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the modem you rent from cable company. Save yourself some money and just buy a comparable modem with the same speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to purchase our own modem and quit renting one from cable company. This will support higher speed and fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best modem on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super high speed and great quality in a powerful modem. With a range extender this will run a 4,000 sq ft home with no dead zones.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    5*

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As fast as advertised. Easy set-up simply take to isp provider, they scan and it was working before I got back home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy step up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything the tech at the store said it would be. Easy set up after downloading an app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Internet flies now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was easy to install and really sped up our network.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Router modem combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It boosted my internet use throughout my entire home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Procuct

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been a great product, it's runs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great router!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router! Never a drop in service like the Arris with the puma chip set. Does exactly why I need it to do and then some.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem finally died on us. This modem works great so far and much faster than the old one. I would recommend this one to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked as advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched this product based on local cable company recommendations and chose this one based on immediate availability. Worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High performing modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the best DOCSIS 3.1 modem to get. Always working at its best and seems like its built to last like the other surfboard modems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for Spectrum internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a dead modem and have had no problems with this one. Pretty reliable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what it's supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast Gigabit service; it was easy to activate and I get the advertised speeds (near as makes no difference). No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues connecting to Astound Cable (RCN)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using Astound Broadband (RCN) and I had not issues connecting it. It is working like it should. The only "issue" that I have with it is that the LED lights are rather bright. I am not a fan of all of the blue lights. Where are the amber LED lights!?!?! Oh well I cant take off a star for something like that.

    I would recommend this to a friend