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Customer Ratings & Reviews

$221.21

Customer reviews

Rating 4.6 out of 5 stars with 5294 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 5,294 reviews
  • Rated 5 out of 5 stars

    Works great with xfinity

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been great with xfinity service. If there is an issue it’s with xfinity service and not the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arris Surfboard

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Arris Surf we have purchased - love this product - no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described it’s the unit that my cable company while recommended one of them have had no issues and the customer service with Motorola’s been great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was renting modem from cable company and speeds were slow. Switch to separate modem and WIFI devices and speeds almost doubled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is easy to set up and works great. I have always purchased Arris modems and never had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fast modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Found out Spectrum now gives free ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. App makes it super easy to monitor service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Router works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performs, it’s stated, purpose, excellently. Ha!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for and I would highly recommend this modem if your doing and seperate router and modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great price 3.1 10gps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far I’m hitting 1gbs download speed...I’d recommend just like my surfboard modem But updated to 3.1 docsis

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bulletproof modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem. ARRIS modems are my go to and I saw I speed lift with upgrading.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to do

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless setup, easy to hook up and painless to swap from rented model with Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised. Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my four modem. After a lot of research, this one came out on top. The final consideration was size. It is small, and my space is too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fast cable modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent cable modem for the money. Very easy to connect and setup, Would recommend this modem for anyone looking to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very nice router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Arris 32x8 docsis 3.1 router to take advantage of my faster internet service. It works great and was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast, works with Xfinity! True high speed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable.modem delivers everything it promises. It is also ready for faster speeds, great 24/7 cable my Dem for 1 gig down, 45 up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem when my Motorola went out. I made a great choice! Easy connect and affordable price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So these guys are pretty much the standard in cable modems. The device seems reliable and delivers what is promised. Obviously the other side to that is the cable company itself, but you can't control them.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as stated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem allowed me to take full advantage of a 600mbps down plan. It looks exactly like my old modem, but it's much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Works as described and the fact that it was in stock allowed to get it immediately

    I would recommend this to a friend