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Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5294 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 5,294 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works As Expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does exactly as expected and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable modem. I got this because my internet provider wanted me to a great to docsis 3.1

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy pick up from store. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gig Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade the modem to DOCSIS 3.1 to meet the requirements for ComCast's 1 gig service. Still cheaper than renting over the life of the contract.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up works with my internet provider, this is my second one only due to another property

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Arris modems for years. This latest version does not disappoint. It is very stable and delivers great speed on a gigabit internet plan.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the arris SB6190 prior to purchasing the SB800. Got me the 1GB download from Xfinity that the SB6190 couldn't.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arris Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Replaced one of the same brand. My only complaint was installation instructions were not clear.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent range. superfast speeds, no lagging, worksalmost everywhere in the house, highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was an upgrade from the prious version for me - works as expected and used my bandwidth properly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not much to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a short period of time and so far so good. Have had Arris modems several times in the past and they have always performed without fault.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Works with xfinity and setup was easy and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy again fast and user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a modem...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. I needed to upgrade to a 3.1 docsis modem for gigabit internet and didn't wanna spend the $10 a month the cable company wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chaws buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s much better than the old one provided by the Cable Provider. I can now watch my Smart TV without interruptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router replace update

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade of modem after router failed. Easy set up and back to full capability. Still have to deal with Xfinity causing low speed and have to reboot modem and router every few days to restore speed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good with Cox cable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service with the Midwest City store. I have had this over a year now with zero issues using Cox cable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Future proof and works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet dropping days are behind me. This is totally future proof. Makes working from home a lot easier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Has worked great over the past few months. Great speeds. Stable connection through xfinity. Happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Up and Running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved my slow and inconsistent internet speeds. Called Cox and reconnected no problems.

    I would recommend this to a friend