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Customer Ratings & Reviews

$221.21

Customer reviews

Rating 4.6 out of 5 stars with 5294 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 5,294 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    entry level modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended. entry level modem, pretty easy to setup worth buying and saving rental fees from the isp

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Thanks Cox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely improved our internet since Cox decided to upgrade their speed and not tell the customers. Good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Xfinity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem. Works well with Xfinity. Is DOCIS 3.1 compatible. Hate that white color would prefer black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched internet providers and had to get our own modem. Haven't had any problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surfboard Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves this new modem. He paired it with Google's wifi extenders. They look pretty cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a 1300 sf condo. I had scheduled an Xfinity repair appointment, and wanted to get this updated modem before the appointment so the repairman could just swap it out. When the repairman came and saw my old modem (6130), he started to say he had bad news for me. Then I showed him the new modem, and everything went smoothly. Service has been good ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Another great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one fast modem router.. I am happy with this purchace

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than sonic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife who loves sonic ice. This did not disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit only have 2 Ethernet ports. Good if you are only using it for ONE thing and not multiple. You have to buy a multi outlet in order to have more devices on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cable modem. It works as it is supposed to and is definitely Spectrum compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Really good modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with a google wifi and it works amazing. I get faster upload and download speeds than I pay for

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris - Surfboard Cable Modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and fastest cable modem I have ever owned. The best to use for the 1 GB offered by Wi-Fi companies.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Second Arris modem that I have purchased from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace the Suddenlink modem we were using. It works very good and internet is very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surfboard 32.8 Docsis 3.1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install with Xfinity . Dont see a change in quality compared to the rental

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought modem because of DOCSIS 3.1 which is necessary for recently upgraded gigabyte internet connection. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, and very easy to set up. It increased my download speed by almost 75 Mbps and upload completely doubled, 16 Mbps to 31 Mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. I'm able to get super fast internet from my provider and the modem does a great job maintaining those speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this modem so I could take advantage of faster speeds, and it’s doing the trick. No issues yet, it just works.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid modem for Xfinity customers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gigabit modem for xfinity customers - especially those with gigabit speeds!

    I would recommend this to a friend