Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$221.21

Customer reviews

Rating 4.6 out of 5 stars with 5296 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 5,296 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used the Motorola modem and never had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good modem, would recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a previous model of this modem and it seems to be working great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super easy set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster internet than before and easy to set up with my iso

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works as designed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting solid connection and Gig Speeds with Comcast so far so good!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Necessary for top performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update to get the most speed available from ISP provider Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1000Mbps +

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for gig speed cable connections. DOCSIS 3.1

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good, but Netgear may be faster

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but in my informal test results, the Netgear Nighthawk combo (x3) was faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Give yourself some time to register first time

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the recommendation of the Comcast support. They sent me a list of compatible models for my internet service. I was first reluctant in getting it because it’s not the newest model however it’s the only model available at Best Buy. It took a long time to activate/register the modem. And I wasn’t sure (not convenient) why I had to call Comcast to activate my modem first time accessing it. But it finally worked

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CABLE MODEM BUT COULD NOT USE DUE TO COMCAST

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAS THE PERFECT CABLE MODEM WITH A LARGE MEMORY TO HELP WITH BUFFERING, HOWEVER COMCAST REMOVED IT FROM THEIR SUPPORTED DEVICE LIST. SO I HAD TO EXCHANGE IT FOR A NEWER MODEL WITH LESS MEMORY. RETURN WAS EASY AND PAIN FREE AS USUAL WITH BEST BUY.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set-up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Arris combo router. Very happy. Easy set-up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Efficient easy to use modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem (or installation) does not hit top speeds that I would expect, but easy to setup, support was excellent and speeds are still fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Better than other models

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than other models but speed improve more. Especially with Optimum in new jersey.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been use arris for years always good, I buy 2 for my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked with Comcast perfectly and was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Hasn’t died and works well. Very easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ron

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was very good. Service and product great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my 6183 and it has been working amazingly!! Excellent upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product with great speed!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with great speed! Would recommend to everyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This modem is really fast !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When paired up with the Gigablast, everything is fast and you can an internet party !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem to help you save money and still get top of the line internet!

    I would recommend this to a friend