Customer Ratings & Reviews

Very fast and reliable. Highly recommend to anyone with small house or business.

Huge upgrade to my old modem. Great speeds and ridiculously easy to set up

Not bad for the price if you have fast internet it has a second Ethernet for 2T very easy to hook up and some time you might have to call your internet provider

The product works great and is high quality my husband and I are very happy we got it

It is a fantastic modem. If your ISP support DOCSIS 3.1, you can't go wrong with this item. My Internet plan is 900 Mbps download, 20 Mbps download. Almost every day, doesn't matter what time it is, I was able to get up to 700 Mbps constantly. Please ensure to pair it with a decent latest and greatest Wi-Fi router.

Finally stopped renting from the cable company and bought my own. Not only was it super easy to set up but, my internet speeds increase and we’ll as allowing me to customize my Modem Settings. Once providers start allowing higher speeds, this device will be ready to handle the higher download/upload speeds. Highly recommend this product!!

I've used Arris modems for years and never had an issue. I had no issue with my SB6182, but recently got a free speed bump from Xfinity and it just couldn't do it. Enter the 8200. Consistently pulling speed 100 to 150 Mbps faster than advertised by Xfinity. no dropouts or slowdowns coming from the modem. Highly recommend.

As the title states, I finally have the right hardware for my Xfinity Internet Blast 200 service. First, I did NOT have to call Comcast as I did with my old SURFboard SB6190! I simply followed the online directions and I was up and running in approximately 10 minutes! Second, this SURFboard DOCSIS 3.1 Cable Modem works well with my Linksys AC5400 MU-MIMO wireless router. Third, I haven't had any dropped signals on any of my devices, nor have I had to reboot this modem since installation and activation. Lastly, I haven't any buffering during On Demand playbacks or YouTube on any of my wireless devices. With the new laws being put in place early next year (2018), I'm not sure how future proof this is, but for now, I'm getting what I paid for and NO frustrations. Again, this modem is a perfect match for my Xfinity Blast 200 and Linksys wireless router!

I was able to get over 400 Mbps download and 11 Mbps upload. This device is small enough to be site on the rack with other devices. If you see the blue light, you are taking full advance of the DOCSIS 3.1. This device is only warm to the touch daily use at home. I also did some load tests and the temperature remain the same.

Works great! Easy install! Xfinity. Self install no need to call xfinity

works really. easy to install and setting up with cable provider was relatively quick

Bought this modem recommended by store employees. Was informed by friends to get my own and not use cable companies as there's are usually older ones and may not work as well. Not hard setting up. You just have to call the cable company to take off there's and register yours. You may follow instructions or go online. I've owned this product for a couple weeks now and it works fine.

I get better speeds with Spectrum Internet using this DOCSIS 3.1 modem but modem does tend to get really hot and does get a lot of errors. As far as the errors are concerned I can't pinpoint if its a modem issue or Spectrum line. I would recommend it but use in a OPEN AREA to dissipate some of the heat

As far as DOCSIS 3.1 modems go, it’s a good deal. The 3.0 varieties are still far cheaper though. When switching out the old for this I did see some improvement, but the router made a bigger difference in my case. The dual line out is a cool feature that I didn’t think I’d care about, until I used it. Now, I wonder why more modems don’t offer it.

Strong and true. Relatively easy to get going (ISP had to provision of course...). When a reboot is required, it comes right back up and keeps humming along. Speed is way more than I need. Very pleasantly impressed with Arris.

very easy to set-up and works great so far. Fast speeds that i am getting and small footprint.

Great quality definitely was worth the money. We had to return it because it was no longer compatible with our internet provider.

I don't know if it's because i came from a modem/router combo to having my first split units, but this was super easy to set up and performs like a champ. Couldn't imagine going back

Was skeptical of mesh system but bought this router/modem and instantly increased speed almost 5x! Thus far haven’t had to touch since install which took maybe 10 minutes through my internet provider. Sorry I didn’t purchase years ago.

Well, *that* was simple. I purchased this for an upgrade to my older Surfboard (a SB6183) to get the DOCSIS 3.1 speeds, and verified its support on Comcast/Xfinity. I plugged everything in, downloaded the Xfinity app on my iPhone, entered the MAC address, and in about five whole minutes was back online. Easy peasy!