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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5296 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 5,296 reviews
  • Rated 4 out of 5 stars

    Get Online!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , does exactly what it says it will do. Keep in mind that though this has two data out ports , you will only be able to use one unless you can get a second IP from your provider. COX will not provide a second IP unless you have a business account. Also keep in mind that you may need to call your provider when using modem purchased elsewhere other than from your provider. That was a bit of a pain sorting that out.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed for what I’m using it for.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Quick set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up as quick as plugging in and connecting cable. Called internet provider and was working within minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased our throughput and improved performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 3.1 out there and works fantastic. This is future proof with the speed.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good modem for high speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem for high speed internet. It does get very warm to the touch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up and easy to use. Printer is on it and runs nicely

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works flawlessly. Nice not to have to pay for rental.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Arris Modem is working great! Hoping it will last many years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    123 set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product and it’s easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Modem for internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my outdated modem with this one. Very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Very Nice Modem for high speed internet plans

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is extremely fast, my speed went from 100mbps to 400mbps

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High speed and keeps up with a tech savy family with many devices!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Modem; easy to setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is easy to setup. It worked right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed and working as hoped so far...Pleased with my purchase..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good little modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done ... dunno what more ha need to know

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Doubled my speed with Comcast Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, simple modem that almost doubled the speed from my 3.0 modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and takes up less space than my old modem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is scared to stand behind their products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device on 12/26/25 to replace a seemingly identical one that was giving me trouble. I got busy and did not try to install it until shortly after 1/15/26-the return date. It did not work with Cox Cable even though the box was clearly marked as being compatible. I approached the store where it was purchased to see about just exchanging it for one that actually worked. They would not allow any exchange since it was past the return date. Are they so scared that their products will not work that they need to have such restrictive return policies?

    No, I would not recommend this to a friend