Customer Ratings & Reviews
- Model:
- SB8200
- |
- SKU:
- 11525562
Customer reviews
Rating 4.6 out of 5 stars with 5296 reviews
(5,296 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Rated 1 out of 5 stars
Best Buy is scared to stand behind their products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this device on 12/26/25 to replace a seemingly identical one that was giving me trouble. I got busy and did not try to install it until shortly after 1/15/26-the return date. It did not work with Cox Cable even though the box was clearly marked as being compatible. I approached the store where it was purchased to see about just exchanging it for one that actually worked. They would not allow any exchange since it was past the return date. Are they so scared that their products will not work that they need to have such restrictive return policies?
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and speed has increase 3X. Staff at BB was very helpful!
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Modem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replace my old DOCSIS 3.0 modem and I can see improved speeds.
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend Rated 5 out of 5 stars
Preseverence!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My salesperson first told me that this Best Buy did not have the 3.1 Modem I needed, but they had 25 at Paradise Valley. I asked her to write the address for me, and as she reached into a bin for something hard to write on, she picked out a box that happened to be the 3.1 Modem I needed. Apparently, some had just come in. Success!
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far................................
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Working great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working great so far. Happy with the purchase
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, make sure you buy a separate router. I am using this with a Netgear RAX10.
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The modem is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The modem is good but I hate Cox Cable I wish they had more providers
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works great with my orbi system Great price 2 ....
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Speed
Rated 3 out of 5 stars
Temporary good modem
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great modem, and it's fast, but after about a year, it started losing connection up to 90 times a day. I've had cable out numerous times and they say the line is fine. Lots of others same complaint.
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great beginner Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues so far and this modem works perfectly.
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems to work well. not the best as far as feel in structure but seems to work well.
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy to setup because it is plug and play.
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
No Issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. I'm not a tech person and easy to set up.
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well have no problems with this modem. a little pricey though.
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're on the fence regarding modems, buy this one
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Easy set up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Supper fast pick up and easy to install.
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does exactly what it says it's supposed to do. Works perfectly.
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great does it job no complaints would buy again
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Helped Speed Things Up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem definitely helped speed up our internet.
This review is from ARRIS - SURFboard SB8200 32 x 8 DOCSIS 3.1 Gig-Speed Cable Modem - White
I would recommend this to a friend