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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5300 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 5,300 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it holds fast speeds perfectly. no issues out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with my Eero. Amazing speed with Comcast gig service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I’ll never lease cable equipment again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is crazy fast now. The whole family loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect cable modem for Xfinity - Easy to Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my other cable modem that died, so I went to Best Buy to pick one up. I didn't do any research ahead of time. I checked the specs of this against others and against my needs, and found this Arris one met the requirements. I purchased it, powered it up, called Xfinity to register it, and boom - set up and ready to go! Nice and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertized

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. Ease of use And connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surfboard/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router I have ever owned this rocks the whole house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value prop is for DSP's, nothinf for consumer's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Restoring from failure of older cable/modem 3.0 model that failed. For the price, it ought to have to have some security firewall(s) or other functionality for privacy and/or security alarm/alerts of customer's wifi side.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to setup, works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze and haven't had any issues since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has Excellent ease of use And range!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good modem for gig byte

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to support Cox gigabyte bandwidth and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Legit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Nothing to complain about at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I would like to recommend this to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    2 year and 2 month lifespan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk how these things know when they’re out of warranty, but it’s almost guaranteed. I’m on my 3rd Surfboard and they all stop working about 2 months outside of warranty. In the past I looked at it as a reason to upgrade. This time I’m finding what I currently have is still relevant. Mine is starting to work intermittently giving me unreliable internet. I purchased it April 2021 and it started acting up towards the end of June 23. When it worked it was pretty rocksteady. Probably count on one hand the times it needed a reset. Good speeds as well. Guess make sure you buy an extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Modenm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superfast modem it is what I need it, now every thing is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have xfinity and i have tried every experience modem router combo out there and failing every time. Ended up buying this modem and paired it with an Eroo router and problem fixed. Now i have coverage all over my house no intermittent connections and it keeps up with my 20 plus devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router/modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older router/modem, and a security system and were having issues with the internet. Spectrum told us we should get a newer router/modem. Their representative at Best Buy suggested the Arris. We have not had any issues once we upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. It has been very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than Cox paranoramic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem for cox services If you have invested in the gigibit

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. It works super easy and goes fast and right to work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem for people who know what they are doing.

    I would recommend this to a friend