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$221.21

Customer reviews

Rating 4.6 out of 5 stars with 5301 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 5,301 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. No issues. Replaced aging cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great! Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome , very fast better than the last one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once provisioned works great with Comcast. Very stable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    not as good as a motorola

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old motorola died after 5 years. needed a new modem immediately, short on money and the local best buy had one of these in stock. I couldn't afford a motorola at the time so I decided to try the arris. big mistake. when it works it's pretty good. the problem is after just 6 months the one I bought will just disconnect from the internet. I have to unplug it for a minute then plug it back in and wait for it to reconnect. it happens once every 60-70 days...and at the worst times. no I didn't pay for geek squad protection. it was more than I had at the time. getting manufacturer warranty service is a no go because I work from home and I can't be without internet for the time it would take to get an exchange through the manufacturer. I think it's time to pony up for a motorola.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have comcast 1 gigs service and get 946 down 45 up al good

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem! had issues before with lost connections throughout the day. Not anymore! so fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe, reliable, well worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secured my network from unwanted, viruses and bugs with the settings, all being able to be programmed, and adjusted accordingly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has worked great for 1 gb service from cox

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Docis 3.1 cable modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to install and has worked correctly from the beginning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for Wife

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife. She loves her android. This is just the perfect compliment to her phone choices with the ability to cast her screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade modem to work with Xfinity Gigabit internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ARRIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's good had one and had to replace not sure why .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in order to improve download speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docsis 3.1 modem. Arris product is always reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great unless it bricks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for the most part but it did manage to randomly brick itself one day. Was eventually able to get it working after a bunch of resets and time but still not sure if it was the unit, my ISP, or both. Saw others have had this issue with Comcast in the past but not sure how or why it happens.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Modem Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was highly recommended. After researching this product i bought this modem and was very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does what it is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded internet needed a better modem works very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very easy to replace old one with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wirecutter Never Lies

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a once and done solution for your modem needs, should last many years. I have only once had to reset it in 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup, works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No difficulties setting up the router right out of the box. Seems to work well with Comcast as expected.

    I would recommend this to a friend