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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5301 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 5,301 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dependable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Surfboard Modems. Have always been reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fast speeds. Nice delivery great service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with Suddenlink 1 GIG Internet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Suddenlink 1 GIG Internet. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great. It is Suddenlink that is throttling the speed back. They have a monopoly in our area. Please someone come in and give them some competion. I'll join up!! Can't stand Suddenlink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this modem for the last year or so. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great with EERO Pro Mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this modem for about two months now and it's been great. We bought it to go with our EERO Pro-Mesh system and it's the best home wifi setup we've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS Surfboard is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product once I got past the Comcast setup. Comcast auto setup changed the settings so the cable modem would only work with a direct connection. ARRIS support guided me through a factory reset that fixed Comcast's issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Arris surfboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i ordered i needed the router modem combo took it back and got the right one arris surf boards are great quality was replacing one because my 12 old one was a 1 and i needed a 1.5 .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem’s good, Comcast sucks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Comcast throttles, however, so you won’t get the speed you pay for all the time. Only when it’s convenient for them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awsome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Combined with my other purchase this has ran without a hitch. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that product. I guess it is a good thing for the house!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for a while. Fast and reliable Modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cost savings.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cost saver from monthly recurring. Handles anything comcast residential can throw your way.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem, too bad Suddenlink sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast next level modem. Not compatible with Suddenlink, yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem works great with RCN. It was easy to set up and we have not had any problems as of yet. On top of that my house is covered in a canopy of trees and we have still able to receive great signal I would highly recommend this modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WI-FI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent wi-fi service connected to cox ans was very easy to setup SurfBoard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comcast “supported” but no real speed boost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my previous SURFboard and got the $15 credit. That pretty much makes it a one way street. Once I installed the new and improved SURFboard with DOCSIS 3.1 and speeds up to 10G... nothing was different. Speed test showed no change - none.Its a cable modem, it works and is now a “supported” modem .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good bandwidth and range! Modem not included

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Nice box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will disconnect if it gets to hot, maybe add a fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cable modem to replace one that got fried by a lightning strike. I had it set up and running in short order. Its been running smoothly for about two months and will hopefully run with minimal maintenance for years to come.

    I would recommend this to a friend