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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5301 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 5,301 reviews
  • Rated 5 out of 5 stars

    Saved me $15 off my cable internet bill instantly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The major reason I bought this item was to stop renting my modem from my internet provider. As soon as I hooked this up and turned in my rental my bill dropped $15 for that month. Definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris reliability and performance never disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris delivers another fantastic cable modem that reliably hits maximum available bandwidth. The dual WAN option is terrific for offering networking flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely a must

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gentlemen was great with helping find this product replaces the one i rent for rcn now my bill is 20bucks cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buita

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved my connections problems simple connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have COMCAST get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup with Comcast was effortless. I have a business account. I called support and transferred the SN and modem code on the label. They PING the modem and confirm it is current with the firmware. The 2 ether ports are a BONUS too! Get IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS SURFboard - Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ARRIS - SURFboard 32 x 8 DOCSIS 3.1 Cable Modem to replace a 7 year old Cisco cable modem that went wonky and died. Using this in an office setting with 5+ users and have no issues. Would definitely buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Similar issues reported elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well while it was running. Stopped connecting to Wow and would reboot. Arris is replacing the modem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Why Rent a Cable Modem?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have cable based internet, this is a great modem that will save you all of the modem rental fees that you are being charged. It's not cheap but it will save you a lot of money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did my homework and purchased this make / model. i couldnt be happier. i have not had any issues since i installed it. great modem and would recommend over the ones provided by your ISP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade. No connection issues thus far. I would buy this brand again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Plugged in and set up without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The modem I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the online teaching and learning taking place I needed a good strong modem for our home office since my wife and I are both teaching online. This Arris does the trick. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was throwinig money away by mot getting the full bandwidth i was paying for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is amazing had it before and thought it didn’t work right but upgraded to the surfboard max 6600 and no issues whatsoever with the internet now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and just works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this modem based on recommendation from bestbuy sales rep. I upgraded to gig internet and this was required over my old docsis 3.0 modem. Works perfect paired with new WiFi 6 router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my previous modem was not able to handle the speeds that my ISP is putting out. It definitely helps with 4k streaming along with streaming on 2 phones, 2iPads, 3apple tvs, and a game system all running at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my old router with this one. Instantly noticed an increase in my WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Assistant that helped me pick this modem was great. I was looking to get a more expensive modem that I really didn't need. No issues whatsoever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not getting the most out of my prior Modem so I decided to upgrade a model from what I had. It seems decent, but I just haven’t seen a big difference in speed yet. Could be other issues with my WiFi so still happy-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best modem that I’ve had in years. Haven’t had an issue yet.

    I would recommend this to a friend