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$221.21

Customer reviews

Rating 4.6 out of 5 stars with 5301 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 5,301 reviews
  • Rated 5 out of 5 stars

    It does its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well; much smaller than the last one I had. I had to get an upgrade and the Cox person recommended this. Not surprising since it says Cox right on the box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good modem but only one port works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris is known for making good products. This modem comes with two Ethernet ports, but only one can be used at a time and this is by design. That makes this modem pretty average as far as value is concerned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Love this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great. It gets gig speeds and has no performance issues at all. Very stable and well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our mesh system

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the mesh system I purchased. I have had no issues with the modem and it works perfect with EERO for an outstanding wifi coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my local Spectrum internet service. Upgraded an older surfboard modem and now I actually get the bandwidth that I pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years and still trucking with no issues. great product for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modum for internet reception.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far good! The old modum was cutting out our wifi often. Needed to update!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble with internet provider. They were hard to get inn phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase of the pandemic. Allows my to turn off my sons internet access each evening. He's mad, but at least I can sleep now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed, Super Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. very solid. I had no issues at all plus the geek Squad associate was super professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Netgear to this and couldn't be happier. My old equipment was starting to give me WiFi issues and this solved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best you can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem that works with COX internet. There are eight of us in my family that use the WIFI, we have not had any problems with streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade out modem and our tech guy recommended this one. It has worked well and had an app to increase your ability to monitor your home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air M1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve purchased 2 MacBook Airs both with the M1 chip and still completely satisfied with our purchases. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the extra LAN ports so I spent a bit more to get it. THis is a better model than the one it replaced. Not sure if I can say more; it works fine and I'm happen I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Cable modem but problem with comcast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem worked great but comcast couldn't configure in their database with the correct modem type after several attempts. Code update failed because incorrect modem type in comcast database. Had to return and get a different cable modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARRIS Surfboard - only 1 blue light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my Xfinity Internet service. The modem is working, but we are concerned since there is only 1 blue light and there should be 2 blue lights - one each for upstream and downstream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS SurfBoard SB8200 32 X 8 DOCSIS 3.1 Gig-Speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, this product has delivered an astounding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't care about getting the best, get something cheaper. If you want to future proof... wait till the next standard comes out... If you want the best you can get now, get this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product from a good brand.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price. I have no issues todate. With my knowledge base I am limited to evaluate a modern as a stand alone component.

    I would recommend this to a friend