Customer Ratings & Reviews

This is my second Arris surfboard and it works great. Now if we could get Cox internet to do the same.

Works good for my 1 bedroom apartment. Keeps consistent signal

great item but sadly Xfinity doesn't support this model.

Works well with a good signal throughout my home. Setup took a couple tries but the directions are decent.

Modem works as it was designed, I've had no problems with it to date. Internet service recognized it immediately and haven't had any communication issues.

We have a lot of connected devices in our home and haven’t encountered any issues with bandwidth. Currently have this paired with an Eero router, which also works very well.

Excellent product. Get alerts for security updates.

No issues. Works as expected! The design is fine. Wish it wasn’t white.

Excellent value. Works well. One of the few that Mediacom approved.

I have purchased this brand several times over the years. We actually exchanged this for a NetGear gigabit router, but I’m sure this one would’ve been just fine.

I love saving money and not paying a rental fee to the internet company. I love the 32 channels for the price.

After doing some research on modems decided to go with Arris, since had one of those before and it served me well. Besides grabbing the last one of the shelf and having some trouble and checkout. It was great purchase. However when got home opened box, and seemed like it was an open box product. I didn’t want to spend time and gas to go return it. Called customer service, they could not careless. Next time I’ll shop somewhere else.

Made the move away from the xfinity router and will never look back. Works well and paid for itself after a year due to rental fees.

Saved a lot of money on paying a monthly charge to the Cable company to use their modem

This is fabulous modem. The first one I had last s 8 years.

Worked perfectly right out of the box. Phone call with my ISP took less than 5 minutes. Box had to reboot about 3 times for firmware. Works perfectly.

most of the times your internet company will have rebates or options for you to get this device for free, check on those before buying, end up returning this item

Must have addition to boost network speeds and to save money. Would give it 5 stars but the security software which is optional is horrible. It was randomly killing my network until I turned it off.

Supposedly compatible with RCN but it turned out using this our connection dropped and required a reboot several times a week. Rcn users, be forewarned.

I bought this to replace an older Arris modem. These devices are very good. The only problem I have with it is Comcast and their inept tech support.