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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5301 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 5,301 reviews
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Arris surfboard and it works great. Now if we could get Cox internet to do the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for my 1 bedroom apartment. Keeps consistent signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand, great model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item but sadly Xfinity doesn't support this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read the directions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with a good signal throughout my home. Setup took a couple tries but the directions are decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works as it was designed, I've had no problems with it to date. Internet service recognized it immediately and haven't had any communication issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple setup. Great speeds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of connected devices in our home and haven’t encountered any issues with bandwidth. Currently have this paired with an Eero router, which also works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Get alerts for security updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Works as expected! The design is fine. Wish it wasn’t white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. Works well. One of the few that Mediacom approved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this brand several times over the years. We actually exchanged this for a NetGear gigabit router, but I’m sure this one would’ve been just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and reliable.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love saving money and not paying a rental fee to the internet company. I love the 32 channels for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but bad customer service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing some research on modems decided to go with Arris, since had one of those before and it served me well. Besides grabbing the last one of the shelf and having some trouble and checkout. It was great purchase. However when got home opened box, and seemed like it was an open box product. I didn’t want to spend time and gas to go return it. Called customer service, they could not careless. Next time I’ll shop somewhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steady

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the move away from the xfinity router and will never look back. Works well and paid for itself after a year due to rental fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem for the price!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a lot of money on paying a monthly charge to the Cable company to use their modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fabulous modem. The first one I had last s 8 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home office modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly right out of the box. Phone call with my ISP took less than 5 minutes. Box had to reboot about 3 times for firmware. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool thing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most of the times your internet company will have rebates or options for you to get this device for free, check on those before buying, end up returning this item

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have addition to boost network speeds and to save money. Would give it 5 stars but the security software which is optional is horrible. It was randomly killing my network until I turned it off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't use with rcn

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposedly compatible with RCN but it turned out using this our connection dropped and required a reboot several times a week. Rcn users, be forewarned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older Arris modem. These devices are very good. The only problem I have with it is Comcast and their inept tech support.

    I would recommend this to a friend