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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5302 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,302 reviews
  • Rated 5 out of 5 stars

    For Xfinity (and beyond)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a solid replacement for a failed modum. Dual outputs can come in handy for that extra "hardwired" device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HSI modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HSI modem - can’t lose with the Arris brand modems - great speeds and reliability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great, If Your ISP Supports the Speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is great for both gaming and video streaming. However, unless you have the faster tiers from your ISP, save a few bucks and get a cheaper modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard 32 x 8 DOCSIS 3.1 Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arris Surfboard 32 x 8 DOCSIS 3.1 Cable modem replaces the previous one I had. This one has 2 ethernet connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This modem was not needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my existing ARRIS modem/router and did not need to use this modem which was proposed by the Best Buy consultant.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arris Surfboard SB8200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded Xfinity package, so bought this modem. Seems to be working flawlessly. Prior mode was Arris also, lasted many years so I went with Arris again. No complaints. Arris app is semi-worthless though, basically directs you to contact Comcast to activate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with an Arris Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris the brand to go with when purchasing a modem and always get the latest DOCSIS standard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i bought one earlier. I was content with having only 1 device using the network but with this I can do ALL my TVs and other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is capable of handling the busiest of network traffic easily. Ideal for small businesses or individuals requiring the fastest upload and download speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Modem is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As part of our internet upgrade with a new mesh system we included the Arris Surfboard Modem. We have been very pleased with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older modem that had stopped working. I just had to unhook the old one & connect this one. A web page on my computer popped up. A couple of clicks & it was working. No problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to old system, very happy with capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup

    Rated 4 out of 5 stars

    Good router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect; works well with fast connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me living up in Sparta New Jersey fixed all my problems with the network up here and it's better than the optimum modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend or family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be working fine. dual outlets are a nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great seems like slightly faster uploads than previous modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all cable modems support with cable companies, this is one of the better brands/ cable modem boxes. I recommend this item. This item is for customers w/o voice service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a solid improvement over the previous Netgear modems I have had. No drop outs and no resetting over 5 months. Previously was having to reset bi weekly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is your time valuable?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told to get this by a computer repairperson. It works well, but toooooo much set up.

    No, I would not recommend this to a friend