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$221.21

Customer reviews

Rating 4.6 out of 5 stars with 5302 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 5,302 reviews
  • Rated 5 out of 5 stars

    Modem Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase since I was years past the expected lifespan of my previous modem. Very happy with this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but a little difficult to set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been working great since I bought it. It is a little confusing to set up. You have to make sure Comcast activates it before you’ll be able to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very functional replacement cable modem that can easily replace the rented one provided by Comcast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was packed well and came with cables to connect it... power and ethernet... Unit is basic in looks and performs as stated... I would recommend this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the last one and so far it’s great..We are enjoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem lasts a long time i had one before this and it lasted forever just had to buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed out other one only lasted a couple years but we got the same one again. It’s a great modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem that is future proof. Shouldn’t have to purchase another for several years and I’m very happy about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good modem. This is the second one I have had and they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working excellent. So far with a couple months of operation no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better then renting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wE decided to purchase this rather then rent one from Comcast and it was very easy to set-up with Comcast phone support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surf pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this with the xtra ports. I have had no problems with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great quality. I’ve owned two of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 2 years before lighting killed it no problems whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to set it up following instructions without problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than the equipment that the cable company rents and I don’t pay a monthly fee anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have a stand alone modem - use this one only

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't take my word for it - the guys at Xfinity and Costco also point me to this one at Best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of renting from the internet company.Now I paid for it once and it's lasted a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS SURFOBOARD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after i got it registered with my cable company I am getting excellent internet connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Don't get caught in the middle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it was Xfinity approved. Hooked it up and called Comcast to give them the MAC address. I don't know if it is a Comcast issue or an ARRIS issue but after four hours on the phone with each Comcast and ARRIS, the speed of my connection is not as good as my old modem. Less than 100 mps when I am paying for 400 mps. I got 250 mps from my old equipment.

    No, I would not recommend this to a friend