Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5302 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 5,302 reviews
  • Rated 5 out of 5 stars

    Simple to use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, exactly as it was stated to be on the box, would buy again definitely!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded modem per WOW ... nice little modem works as kit should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed upgraded speed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, right out box connection. Works with Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to lease one anymore from our internet provider. Will pay itself off within a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard cable mode

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris surfboard cable modem created improved interenet access greatly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My other one broke so I just bought this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older model of this one and it lasted me a good 5 years. So I figured I buy this one in case I want to upgrade my internet speed later down the line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid modem!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for high speed WiFi. Professional support from Arris customer service. Quick & easy connect to xfinity internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Solved all my WiFi issues. I would recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expected improved performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model of this modem and wanted to upgrade so I purchased this item. It’s been a month a no improvement in overall performance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Arris modem model SB8200

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed new up to date Arris Surfboard modem. Only 3 stars now, might change. The new modem did not change my speed on Comcast Xfinity. (surprise) Paying for speed 600Mbps and getting 250. Old modem was a Netgear CM500 I also used new Cat 6 cables. I realize many things make up your speed. So have other things to check out. Hoping for the better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Internet

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good job. Sufficient for gaming. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast but not as fast as jimmy John! Jimmy johns is seriously fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black text on white background and also some more black text on white background.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With multi channels it handles many devices well. It's also ready for Docsis 3.1 when it arrives in 2019

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Modems

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a good experience with Arris modems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made all the difference in reception for WIFI

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having connection problems with WIFI. This unit helped solve those problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality at a decent price. Works with most all cable systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to transition from service provider unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Had been renting a modem from provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech Support and Service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service as always. Very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade since we got whacked with a lightening strike. Nice upgrade from the previous Surfboard.

    I would recommend this to a friend