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$221.21

Customer reviews

Rating 4.6 out of 5 stars with 5302 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,302 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good value. I'm hoping it improves my internet connection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ARRIS Surfboard failed to connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model ARRIS Surfboard cable modem would not connect to my equipment. Neither I nor the Cox Technician could get the modem to work correctly. The one I purchased may have been a dud, but I returned it and purchased a different brand that that worked perfectly out of the box. Best Buy made it easy to return and gave me credit for my other purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem, very good signal I will recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works with my ISP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Don’t want to rent cable boxes from my ISP. Decided to purchase instead. I was worried because I upgraded to their new 1-gig package. Purchased this unit. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coco

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This arris módem one best my internet connection is fast good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mostly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few issues with the modems second port but other than that, it works extremely well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to set up as some I've used but seems to be working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low latency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my SB6190 AND it's puma 6 chipset no more latency issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second one of these modems. The first one lasted about 2 years. This one works great so far (3 months in).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CABLE MODEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful modem that provides fast WiFi service throughout my home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seemed to work just fine, though I did return it because we figured out that the old one still functioned and wasn't the cause of our connectivity issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for dependable equipment. Second one I owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's amazingly fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with it! Will recommend to a friend for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    improved connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendation, easy to work with and enhanced our connection.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Recommend by internet provider

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and a cheaper Netgear one. Went with the Netgear and returned this. Netgear broke in 4-5 months. I should have kept this one as it’s what my internet provider recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have better WiFi. I would recommend this Item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates great! Gaming and streaming are no problem with this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to have improved our wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find in the store but with saving box description on my phone I was sure I bought the correct one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more dead spots. All we expected and more. This thing is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast plus has two Ethernet outputs has one with only one Ethernet output and had two get a splitter

    I would recommend this to a friend