Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5302 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 5,302 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one rocks. Had a different modem but this one os best so far. Fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product definitely recommended. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Is what it is.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Was just what I needed, tried and true.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice produce

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Super fast. No issues and nice price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best cable modem so far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this modem! Replaced SB6190. Use it with Gigabit internet, download speeds 900+ Mbps, upload around 42Mbps. I am using it with ASUS GT-AC5300 router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Internet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well it is installed in my house and looks good and have had no issues with internet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Terrific

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ, and we don't have to pay Astound for a modem!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as expected! Easy setup. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast speeds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced outdated Xfinity modem with this and holy cow. Had no idea what I was missing.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy install & works as reliably as previous model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery, fair price and it works reliably! Easy install!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked great for me I would recommend it to my family.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Surfbord SB8200

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Arris SB 6183 model to upgrade for higher GB speeds and is accomplishing all my expectations. Arris modem are reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Has worked perfectly for roughly 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this modem on Comcast after roughly 3 years. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working well for 4 years now with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working fine. Lllllllllllllllllllll

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Aight!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. Going to get another with an extended arrant.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good service & quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, an improvement over previous item. Helpful Geek Squad Austen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, and almost 3 years later it still working. Thats a win in my book!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting the cable cord made easy. Great product to purchase when you are ready to stop paying cable modem rental fee.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Cutting in and out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my SB8200 3-4 months ago and never had a problem until now. The modem gets very hot within 30 minutes of plugging it in. The modem keeps resetting itself. I called Comcast several times and then sent a technician out twice. They changed up some cables and splinters and it was working fine for about 3 days. Since the issue was resolve, Comcast advise me to call the manufacture. I had to go through a warranty exchange and they made me pay for the shipping me. I also had to put an extra deposit just in case they didn't get the defective modem. This was when the modem finally gave up and stop connecting to the internet. After using the warranty modem for about 2-3 weeks. It resets it self if I do heavy gaming and torrent at the same time. I believe the problem is that the modem is overheating due a very high work load. While I was waiting for the warranty modem to come in, I went back to purchase the Net Gear CM1000 while I was waiting for the new one to come in. During that time the CM1000 did not feel as hot as the SB8200 and my internet never cut in or out. I really want to just toss my SB8200 in the bin and and go buy the CM1000 but I am reluctant to do so because of the price I had to pay for it.

    No, I would not recommend this to a friend