Customer Ratings & Reviews

Brought this modem to best suite my EERO PRO system. It's fantastic no glitches at all. No connectivity problems with Spectrum. It's fantastic when electronics just work without problems. This products WORKS

Easy to set up and works great. Have had for a little while with no problems.

Way better than expected. Great quality and w/a mesh system, great speed.

My Internet is free! Well not FREE in coat but it is free from tyranny of ISP owned hardware. All the ports I can change, block and open. Also the old equipment my ISP were charging me for gave me half the speed I was paying for as I came to find out. Plug it in then call your ISP to setup your router. So easy. Paired with a powerful WiFi router the house is covered and speedy.

I upgraded my internet plan and had to upgrade my modem to reach the new speeds. I've had absolutely no issues with this modem in the one year of using it. Very highly recommended!

We had updated our Xfinity Blast level web service, updated our routers to Linksys Velop mesh wifi with a 4 node setup, and we were still having freeze ups in movies we were streaming over Apple TV 4K. Looked up my 3 yr old Arris cable modem and learned of the now well known Intel chip issue with our old model. Seemed to reveal that the latest Cable modems were able to provide better speeds and were using dependable Broadcom chips. Picked up the Arris Docsis 3.1 32 x 8 Cable Modem and installation /activation went smoothly with Xfinity. In short, the old model modem had been the cause of the data bottleneck. Streaming content no longer freezes. Very happy with the product.

Very easy to set up and works great. Sure beats renting one from Comcast for $15/month, it's a no brainer. Also, the salesman was great and made sure I was getting what I needed.

FIRST.... do yourself a favor and buy a new modem every 3 - 4 years. I have always had an Arris modem, but never knew I had to upgrade. While doing some reasearch on why my internet keeps dropping I found out that my older modem (4 years old) was out of date and wasnt accepting updates to the software. Turns out, you need to update your modem every 3-4 years based off the updates in internet connectivity. Now my internet is WICKED fast with my Eero mesh wifi! Second.... this brand is amazing. I have always had an Arris Surfboard Modem, and I would highly recommend them.

What more could one ask for? It's been chugging along reliably and pumping out gigabit speeds from my provider. It was bought specifically to ensure compatibility with gig service plans and has not let me down.

I bought this product and ended up returning it so I never actually used it. I have spectrum for Internet. I bought the euro pro 6E mesh Wi-Fi system when I called spectrum to get everything set up they said that this specific modem can have quick speed, but we had to lower our upload speed in order to use that specific modem so I ended up returning it. I heard great things about it. I wish the price on this specific modem was a lot cheaper, but in today’s world, everything is 100 more dollars than what it really should be.

Great product. When I was leasing from my internet provider I get getting bogged down. Ever since I switched to my own, I haven’t had any issues.

This unit replaced an older basic 7 year old ARRIS Surfboard modem that finally stopped working. This one is an upgrade. Installation was easy and it has been working flawlessly. The old one must have been slowly dying because my internet is running more smoothly and seems faster.

SURFboards are great little modems. I've got a couple of them! Definitely recommend using them!

works well for me. No problems- very easy set up. I had an Arris before and lasted many years

Great router. Did not see any connectivity issues. Would recommended if you need 500+ mbps speeds

Purchased this because Cox was upgrading their service. I already had an Arris Surfboard so I just upgraded to a recommended model. I like the small size. Works well... so far, no issues.

It does its job (very well). Gives me full speed provided by my ISP plan (600 Mbps). I use it along with a Nest Router and a few access points for a mesh network. Easy setup.

Excellent modem. Eliminated all my connectivity issues. I incorporate a separate router and they work very well together. So glad I finally broke down and replaced my old modem.

This is the best Modem, This the second one I have purchased. First last 5 years until lightening hit.

This unit is surprisingly fast. I had the same on in a 3.0 version and had absolutely NO problems! This one is actually way faster with both download and upload speeds. Super easy to set up - it pretty much does it automatically!