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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5287 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 5,287 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Surf Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I would buy it again. It’s very fast and small size to on the end table.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Our new Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this new, upgraded modem because ours was close to 7 years old. It was not working properly and wasnt even able to handle the internet speeds we had. This modem pretty much solved all the issues we had and we are comforted with the fact we should need to buy a new modem for another 5-6 years. But honestly I havent really seen that big of a speed improvement yet. This is after about 3 months of owning it. But I believe weve had less issues over all so thats a plus. I have nothing bad to say about this modem but because I havent seen a serious change in speed or anything I cant quite say its the best thing ever right now. I would say if your modem is old and youre having internet issues then its probably time to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Runs like a champ!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much more reliable than renting the cheap cable company equipment. Since switching to my own modem, I have had no issues whatsoever for the last couple years. Handles gig internet speeds like a boss.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is compatible with my internet company and offers the newer technology. I haven’t had any issues with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Reliable and super fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upgrading from a previous model so I knew to expect good quality and reliability. Now I’m able to take advantage of faster speeds. Glad that I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Arris Surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small footprint, easy set-up. Recommend to a non-technical friend and she had it connected within minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older DOCSIS 3.0 Arris Surfboard and were experiencing buffering while streaming. We upgraded to this modem with the additional channels and the problems have gone away. A great modem at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to installed and work amazing, no issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this unit, it has made internet surfing seam faster. I have used ARRIS products for several years and have never had any problems with any of their products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all my needs and works sufficiently. Happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a DOCSIS 3.1 modem to achieve the increased internet speeds offered by my ISP. Worked out the box and have no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new modem for Suddenlink. The one I had was a zoom modem but I wasn't getting the speeds I was paying for which is 400mbs. I was getting half that. Plus the modem was going in 10 years old anyway and the modem was only programed to give up to 300 and I was getting frequent disconnects. So I came across this modem trying to see what I would need to get after contacting suddenlink what kind of modem I needed for the speeds I'm paying for and they said I would need a docis 3.2 or 3.1. either way they said I would need this type of modem and I bought it and so far I am happy with the purchase. I had to call Suddenlink to help with the self install but after that was said and done I am now pretty much getting the speeds I am paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and is clearly better than other brands I have used.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem I have ever bought. It's easy to setup, lightening speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable/Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Connected well and good quality. Most affordable option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Smaller than most modems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is somewhat smaller size and also the footprint is smaller. That's always a plus. It has worked extremely well. It didn't "like" working with the Guardian Hub though and had to have a tech person come out and figure it out. Would recommend this to other buyers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy setup and supports COX Gigablast Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and works with COX Gigablast Internet. Updated my router as well and now download speeds are really fast. No more waiting around for downloads or streaming media! So far zero problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect as expected. Ditch your ISP provided cable modem and buy this. Save the monthly fee.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Solid Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues crop up with my Netgear modem when switching to gigabit speeds. I ended up purchasing this modem and can say I'm not disappointed. Works great. Took very little time with Xfinity to get up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Recomend this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Works great. I did have to call COX and get them to load the modem on their end.

    I would recommend this to a friend