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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5288 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 5,288 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Smooth and simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to install! Everything was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Good, reliable device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets great speeds and stays working. If you have a good router too, you won't have to restart your devices often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great speeds compared to the 3.0 i had easy hook up if you dont use comcast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent. Very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very fast. No issue. Easy to configure. I am using this for xfinity internet service. My plan is 400 Mbps and I am getting around 437 Mbps which is more than my plan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem in Oct of 2021 and it has worked great up to this point (July 2023) Starting in July I have been having problems of losing my internet connection. I contacted my service provider and they can’t find any problems and have started that it MAY be the modem. I have this modem paired with an EERO Wi-Fi router. The two have been fabulous and if I can find out what is actually going on I will update this post.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in LA, and on Spectrum this device should be supported. Took the tech a few minutes over the phone to get it dialed in but has worked flawlessly since then. Have noticed an uptick in speed since installation.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good modem for price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compatible with com cast business Internet. I need this for my small office and works well with 300mbps speed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Highly recommend Arris Products ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my earlier Arris 3.0 SURFboard to the Arris SURFboard 3.1. I have Comcast and DirecTV, works very well and the speed is lightening FASSSST!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DOCSIS 3.1 cable modem from ARRIS is a first-class product you will not regret purchasing. Easy setup, and crazy fast. If you've put off upgrading your cable modem, the performance increase alone is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, much better than the junk equipment that cable companies charge ridiculous rent for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was quick and easy to set up, ive had it for 3 months and havent had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modems you can get would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy setup for beginners without the headache!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ARRIS Modem to replace my "rented" modem from my provider. The setup was easy and it was up and running within 10 minutes. No problems so far and I am very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great replacement for ISP stock models

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the modem my ISP gave me and I’ve never had to reboot it since. Works great, connects great and keeps me online without having to turn off and power on again over and over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems internet is functioning as needed. We do not game only streaming media and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A bit pricey, but it works

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an aging modem. This was one listed by my cable company as compatible with their network. It's worked pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Arris Surfboard Modem a good purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East set-up with clear instructions. Working flawlessly so far.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup

    Rated 5 out of 5 stars

    East setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy for this modem and now the connection to my mesh wifi system is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. No issues so far. It was easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Next Level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get started I would definitely recommend this to anyone who is looking for good equipment.

    I would recommend this to a friend