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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5288 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 5,288 reviews
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    ARRIS SURFboard Cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Works very well in replacing Xfinity cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable internet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I has been a little over a year since I since I got this modem. It was recommended by my internet provider. I haven’t had any issues so far and the internet seems to have a reliable speed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product, In Stock when I Needed it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my DOCSIS 3.0 modem and BestBuy had this in stock. Had an Arris Docsis 3.0 modem for a number of years when suddenly gaming became impossible and ISP speeds dropped way down. Arris customer support site was very helpful, despite being well out of warranty, and identified failed components inside old modem. Checked online reviews, and Arris was near the top of the list among stand-alone modems. (I prefer to spend a bit extra to have separate router and modem). Installed the new modem, and saw immediate improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Sparklight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy setup and it's working great with Sparklight. I did have to call Sparklight to activate the modem, but once I did that, it has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great modem! Supports high mpbs and multiple service providers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchasing process was very easy, very satisfied. The modem was easy to set up, my router integrated seamlessly, there was an appreciable increase in performance!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Works great with Comcast 1Gig internet plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great with comcast and with my 1 gig connection speed so I had no issues setting it up, and it was quick and easy and works well with my router.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome with my orbi wifi six along with a good price. It handles xbox and pc gaming along with streaming at the same time without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Blazing fast

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris is great. As my internet provider increased their speed needed a new modem. Had an old Arris so upgraded. Works great and handles faster speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and doesn't drop the signal. Great speed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Improved speed!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out internet speed has stayed more consistent than before, with the purchase of this modem. And, we don’t seem to have to reboot as often either. A great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Very Pleased with Performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Performance has been outstanding. I haven’t had to reboot once and it solved the buffering issues I was having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our local cable provider! Was a better option proce wise than leasing equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cable router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and works great. Nice small size takes little room on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    All Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up, pretty much plug and play. Worked well with Xfinity service.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup

    Rated 5 out of 5 stars

    Sooooo Much Better than the provided modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Lights are bright and understandable. No connection issues throughout the house with 6 people on pc gaming, streaming, and consoles!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast reliable connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Fast speeds. Make sure it is supported by your cable provider. With DOCSIS, the provider has to configure the modem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great Cable modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not our first Arris modem. We keep coming back because they do the job that we need. We upgraded to this one due to the DOCSIS 3.1 and faster speeds. It is performing as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast and easy to setup. the piece of mind of not paying monthly for a modem is worth the upfront cost. Works with major cable ISPs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our old modem for quite some time, lately it has been acting up and losing our internet connection from time to time. Contacted our provider, and none of them were able to help me. They said everything’s good. So I decided to do it myself and replace our modem with this brand. Up until now I see no problem. Bought this with discount. Good quality and cheaper.

    I would recommend this to a friend