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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5288 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,288 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 1 gigabit speed through Xfinity. I did not have any reliability issues over the 2 years of owning it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    ARRIS Surfboard SB8200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast modem and was very easy to setup!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it, it works perfectly. Super fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Highly Recommended Modem.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good modem for the price. Works well and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Upgraded my modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my modem because I upgraded my speed and was having buffering issues. Was easy to install and no more buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Cable Modem (DOCSIS 3.1)!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my internet to 1gb and needed a (DOCSIS 3.1) Cable Modem to get the most out of my connection. It works as advertised and at a reasonable cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works ok. Does tend to get warm to fast.....

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the SB6141 to use on Cox. Easy install. Getting speeds advertised by Cox and low ping. My Ooma voice works better now & very stable with online gaming. Does get hot but runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris SurfBoard DOCSIS 3.1 solved many of the annoying issues I was having with my old modem. With the approved providers, it was as easy as plug-n-play. Some providers may require you to call them to finalize the setup process, but thats about it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it was designed to do, good price, and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great Cable Modem!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with one of the best modem manufactures - SURFboard! Originally made by Motorola, ARRIS has continued the product line with advancements, quality and performance!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Blazing fast, easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been reliable, blazing fast, and was very easy to install. After a quick call to Cox to switch the modem over on their end, we were up and running in about 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Full Speed Ahead (and then some)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I get the internet speed I have been paying for. Nearly 2 years I have been promised 300Mbps, from my provider, and still usually only averaged between 220 to 245Mbps. I researched cable modems that I could own, and followed recommendations for the Arris SB8200. I now test regularly to 330Mbps and as high as 345Mbps. This cable modem is an asset to greater internet speed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Good Medicom DOCSIS 3.1 upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Arris 3.1 from a 3.0 to take advantage of faster speeds and bandwidth offered by Mediacom. I was pleasantly surprised that I could activate the modem and upgraded my ISP all online. Quick easy setup, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Arris cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to set up, price and outlook are good. After set up for couple weeks became unstable in operation, required to re-start almost once every other week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Stop paying a monthly fee!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get out of paying a monthly fee for my cable internet. This is a very fast modem with easy installation and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Modem... Extremely easy to setup and pretty powerful at the same time... Small and compact, does not take too much space and looks good too... unlike other bulky and weird looking ones :-)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price for gigabit internet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is well worth the price if you have gigabit internet. It can keep up with multiple people actively using the internet without any real hiccups.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Replaced 6 year old SB6141

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous SB6141 DOCSIS 3.0 lasted 6 years. ISP upgraded us to 300 Mb service and we started having some unexpected resets and variable speeds. The SB8200 was recommended by ISP and installed with no issues. Registering the warranty was simple via smartphone, although I question why they needed access to pictures and files on the phone. Deleted the app as soon as registration was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Save money, buy this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem for a new Comcast connection (the broadband service I had previously relied on was not available in my new apartment building). I do not work from home so I opted for the 600 rather than gigabit, and this modem is more than able to handle the speed. Once I got the modem registered with Comcast, I was good to go. Plugged in my eeros and haven’t had an issue since. Online ordering and in store pickup was super fast and easy.

    I would recommend this to a friend