Customer Ratings & Reviews

Dose not work right out of the box. You will most likely need to contact your internet provider to give them the Mac I. D. and to schedule a tech to come out to tone your line (This part will need to be done if you are upgrading your internet speeds to faster speeds). Have not had any issues with this product at all and now I am finally getting the internet speed that I pay for. If you need a stable land modem I would definitely give the ARRIS SURFboard 32 x 8 DOCSIS 3.1 Cable Modem a look.

For the cost, including the additional warranty, the modem performs as well as the one I was renting from my ISP without the wireless function which I never used. I have the TP-AC6000 router so now I have all the benefits and bandwidth and it will have paid for itself in 1 year and will save me about $12 a month every month thereafter until it dies.

Wonderful modem. Went from the bottom version to this and a HIGE diff in connection and speed given! Very easy to setup as well

I’ve had this modem for 6 months and it was simple to set up and fixed my old net gear modem crapping out problem. Would buy Arris again

Love Arris. This is my second one. I would still be using the first one except for a lightning strike that messed it up. Bought this one and works just as good as my first one!

Have had for about a month and haven't had any issues. Seems to be working great. Purchased because I had a SURFboard previously (8 years) and only bought this because my old one didn't have the capacity I needed for the faster gig-speed. So expect this to work just as well and at least the same amount of years.

The modem works fine but took less then two hours to set up with Xfinity. A huge difference between a 3.0 DOCSIS to a 3.1 DOCSIS and met my download speed.

It's been reliable from day 1. Everyone noticed improvements in video and games right away. If you are paying for high speed data from your cable provider, get a good modem as well

Old modem was about five years old and needed to be rebooted frequently. This modem is rock-solid and seems to be faster with my Cox service.

Download the apps and Very easy to install. good product!

Works exactly as expected and speeds are great..great way to cut the cable bill!

This modem is compatible with Spectrum. Provided Spectrum the MAC address, rebooted the modem and my internet was restored. Easy setup and configuration.

Fast Fast fast fast my Internet problems r fixed..

Simple,. Always works,. Best brand in my opinion, when you want a cable modem. Highly recommend. Compact size also makes it easy to place.

Works great with spectrum, easy setup , good price

This modem runs the whole house. I actually tied this into our Mesh Network and it is working seamlessly. The set up was very easy to use. They have an application that makes to set up a snap!

Un expected quality. High speed and stablity. I have live streaming and the product still working at a very high efficiency

This modem is able to deliver top end performance with today's top tier internet speeds. Plus it has 2 Ethernet ports to connect to your network. A little pricey, but you get what you pay for!

Great price for a powerful router! I exchanged my Spectrum router fir this and there was a noticeable difference - no dropping service!

When my wife started working from home this provided me with the needed upgraded speed that was needed, is compatible with multiple cable providers.