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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5288 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 5,288 reviews
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for me to upgrade to a better modem than the one I had and I am glad I did. It was easy to set up and my internet has been working great ever since at the speeds it needs to be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy product to set up! We have noticed faster internet. Worth the money rather than renting through our local internet carrier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great priced modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great as a replacement for the xfinity cable modem we were paying monthly for. It just works and was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Future proof !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem will last for years, covers all bandwidths and is rated at giga bit speeds. A really great substitute for cable TV subscribers and people who want throughput and near zero lag time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just buy it and set your computer free online

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem, no wifi in it, this is modem only but it really sails along on the web! I've got gigabit internet, and while your mileage will vary (several factors at play for connection speeds) I am seeing 890-930, the first test I ran actually showed 988 somehow! Great modem, no fuss, it just works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WORKS FINE. DOES THE JOB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS FINE. COMPATIBLE WITH MY PROVIDER SET UP VERY EASY. I CALLED PROVIDER OF INTERNET SERVICE TO REGISTER THE UNIT. TO DATE, HAS BEEN DEPENDABLE. PRICE WAS FINE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem due to a friend’s recommendation. 1st modem ever purchased. I have always leased a modem from my local cable TV service. I needed a DOCS 3.1 to take advantage of full streaming TV. Easy setup through my local cable TV service. I would have given it 5 stars except there are no options to login in a tweek the modem settings. After logging in, you can review the factory settings but cannot make any changes. The user manual was no help and only had minimal information. Overall, it does what a modem should do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to upgrade an older modem. Needed it so I can get 1GB download speed from Spectrum. Easy setup and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work excellent I got the up grade it working better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Manit. Sup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product, very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and faster than my old DOCSIS 3.0. This is my second ARRIS and it is reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it up and running in no time very easy. Just make sure you have the app for it already set up and you already signed up. Also it would be helpful if you had the app for your internet provider. You will need some information off of that

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'd had an ARRIS cable modem previous to this one that worked fine but we wanted to upgrade to be a little more future-proof. Super easy to setup. The most annoying part was waiting on hold with my cable provider to provision this new modem. :) We ended up returning this one only because our cable company has a proprietary modem they use that allows a land line phone connectivity through it. This modem we purchased didn't have that capability and we wouldn't have been able to use our home phone if we kept it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem. I had the same type that last for years. The staff there was so helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Cable Modem Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Cox Communications for my internet and to me, this was a no brainer. I was paying $15.00 per month to rent their equipment. I bought this and it will pay for itself in about a year. It was a breeze to install and get up and running. I did have to contact Cox to give them my pertinent information (MAC Address and Serial Number) and then voila! Up and running! I did like the ease of the Cox App for Parental features. However, once I configured my Google WiFi router, it worked perfectly. I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This Modem is a great upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful when looking into modems, if your speeds with your current Internet Service Provider do not require any significant, this modem is probably overkill - but at the very least you'll be future proofed and this modem should last you at least ~5 years and hopefully more. My download speeds are only 300 down/30 up, so I really didn't need this, but I'm considering getting a gigablast soon. Even going from the 3.0 DOCSIS Arris modem to this new one, I saw an increase of speeds of almost 100 megabytes in some of my wireless devices, so I would recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    ARRIS Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value modem, It was easy to set up and use, has much more download speed than my old modem, and features more options.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 4 out of 5 stars

    Great Device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 1GBit connection at home from Comcast and this 32 channel modem was surely an upgrade to the supplied modem from provider. We’ve had absolutely no connectivity issues since we’ve made the swap. Very satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like its should haven't had any issues yet..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Best modem for Spectrum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very fast and easy and quick to setup. The best modem I’ve ever own.

    I would recommend this to a friend