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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5289 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 5,289 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    As Fast As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, 330+Mbps download. Works as advertised. No issues with overheating, as I keep it up and out of the way of obstruction.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem! Super fast, we have xfinity and it a big money saver!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good modem. Works great and no issues. Recommend you buy this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Fabulous Modem - Cheaper than Cable Store's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and works as described. Plugged it in, followed the easy instructions and it was up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fast Modem for Comcast Internet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't pay Comcast to rent a Modem. In a year you save the cost of renting. Anything past that is extra money you don't have to spend. If you have trouble connecting, make sure Comcast has the right mac address for the modem. I went thru the walled garden and it was still trying to connect to my old modem. The base level tech didn't catch this. I insisted she bump me up to the next level and he caught that. Entered the proper information and it connected. If you can reach the Walled Garden, most likely you don't need them to roll a truck.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Arris 3.1 cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modem, easy and fast setup with comcast. No need to call the customer service. So far no issues. Highly recommended it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life-changing experience after a very long time of crappy Internet speed!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    EASY DIY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is fantastic and easy to hook up yourself!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Another excellent product from ARRIS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded our entire home network to Ubiquiti equipment. Buy once, cry once. Once that was complete, I opted to upgrade my modem to future proof everything (DOCSIS 3.0 to 3.1) and hopefully correct an intermittent buffering issue that I was still experiencing on Ethernet connected TVs . So far so good. Issue has not returned. Works well with Antietam Broadband but you will only use port 1 for the LAN ports. Speed tests seem to be always close to capacity. So far I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Arris Surfboard, works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Arris Surfboard modem works great. It was easy to set up and just works every day without any intervention. I would recommend this Arris modem to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Basically swapping old one with new modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect unit to get your internet beaming fast. Solid unit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good cable modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good had the same model before but lightning storm took it out.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    2nd Ethernet port on the back is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 500down/50 up internet speed. And, with a PC hardwired into one of the ethernet ports in the back, I was getting an extra 10% in reported speeds. This modem supposedly can handle the 1Gig speeds, but I'm not gonna get that plan for awhile. Speaking of the two ethernet ports, its nice to have and it worked well when I tested it out. If you have some sort of server setup connecting through the one port, you could plug your computer into the other slot and test how it looks accessing it from the "outside".

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than my old modem. This brand is reliable and would buy again in the future. Had the older version too.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Speed

    Rated 5 out of 5 stars

    Performs as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am routinely getting 10% over my Comcast plan's speed (800/15). I have not experienced any disconnects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Gets the speeds I needed from new internet to work from home. Easy plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say that this is a good product to get fast internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Working well nearly a year later

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after having to return a Netgear modem from Costco that was supposed to handle gigabit. But Comcast in our area could not provision the Netgear. So this less substantial looking box did the job and is still delivering the speed with no dropouts (that I've noticed) for about 11 months now. Comcast recently announced an upgrade to 1.2 gigabit and I don't know if this could actually deliver that, but my network router, switches, etc. are just gigabit anyway, so it doesn't matter much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    blazing fast and easy setup with comcast gigabit internet. has been reliable

    I would recommend this to a friend