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$227.36

Customer reviews

Rating 4.6 out of 5 stars with 5289 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 5,289 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome replacement for our modem that bit the dust out of nowhere. You had just what we needed in stock and we were back up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tripled my internet speed. Able to stream and surf the Internet flawlessly. Great product. Great price. Easy to install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Optimum Internet and Google Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Motorola brand modem and had trouble with it resetting itself almost every hour at random. I bought this modem because it was recommended to work well with Optimum internet as the provider from a review I read online. Since I bought this modem I have not had any issues. I have it paired with a Google mesh system and have been very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Overall satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a weird thing where installing this messed with the DHCP working of my home router. Had to factory reset the router and re-set-up wifi and password etc... But it gets the right speeds and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Amazing modem works for 100% with Optimum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I'm just going to be up front the reason I knocked the Star off of this review is because I'm not 100% sure that the modem was not open prior or if it wasn't then there was definitely some issues with packaging. I wasn't aware until after I had activated it and got it running that it was supposed to come included with a networking cable and the instruction manual. Both of those were missing from my package although it was sealed. As a modem works flawlessly it connected in about 15 minutes to the Optimum network and has been running a steady since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Hits advertised speeds.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade over the R7000v2. Reaches full speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super fast cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem that is super fast and easy to hook up. My download and upload speeds greatly went up. I highly recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Easy to set up and very fast. I use it with a Linksys mesh wifi network and it works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Buy this, don't rent from the ISP!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY worth getting over renting from the ISP! Easy to set up, very, VERY fast. I recommend this wholeheartedly.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ARRIS Cable Modem upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an older ARRIS cable modem. Easy setup and happy to have the 3.1 upgrade.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Works as a DOCSIS replacement for Xfinity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as a Docsis modem and is small in size. I have to have my modem in my bedroom which is not a big deal but this unit would light up the room blue at night. The LED's on the front are not very bright, but the blue will radiate from the vent hole on both sides making this thing a giant night light lol. The other thing I did not like about this is that it runs hot. Maybe other ARRIS Docsis modems are better, but I ended up going with a NETGEAR modem that do not suffer the shortfalls of this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast modem that was easy to set up. Works good for Suddenlink gigabyte internet plan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest modem I've ever had - it was super easy to set up and get running

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good surfboard for the internet speed of 600 mbp that I paid for through Comcast. I have no problem using it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    This modem will pay for itself in less than a year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem will pay for itself in less than a year. The switch from comcast equipment to the Arris modem was painless and simple. This is the same brand that used to be supplied by Comcast and ATT before them. Never had an issue with them. Signal and speed are excellent. I was able to increase internet from 175 MBPS to 800 MBPS and still asve $25 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Killer Speeds, Super Reliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased this modem, I had some issues with daily disconnects, which my provider (Astound Broadband) insisted was the modem. Since the modem was brand new and I had known this company's service to be less reliable from a prior experience, I didn't believe them. I dumped that provider 3 weeks into my new plan, and went back to Xfinity for a killer deal on gigabit internet. This modem has been running reliably for six months straight now, issue free. The only time this modem disconnects is when I power it down. Two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    ARRIS-SURFBOARD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got item at a good price ,easy to set up,works great !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Using for Xfinity cable internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my new Xfinity cable internet. Gets amazing speeds and I don’t have to pay any rental fees to the company since I own it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modulator/de-modulator works very well to receive and then transfer all kinds of information from some obscure computer in the sky to your own interweb connected devices in your home. You can now obtain all kinds of false and misleading, not to mention entertaining information at blazingly fast speeds. It's almost like instant gratification for a person's Facebook addiction or Netflix binge. Best of all, if you decide you have had too much information overload and quit your cable provider, you get to keep the device as a memento.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Phenomenal budget modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a budget modem upgrade? Look no further. We had an outdated modem and our internet speed suffered. As an aspiring Twitch streamer, i needed to maximize my internet speed. This was on sale, purchased it, and am now getting the speeds that i pay for.

    I would recommend this to a friend